Carter Wiggen
Madison,WI
Summary
Results driven Sophomore college student with extensive experience in daily operations, staff supervision and customer service. Hard working individual who has really turned his attention to detail in the last few years on school and finding the best job opportunity.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Blackhawk Country Club, LLC.
04.2026 - Current
- Coordinated member events, enhancing guest experience through effective planning and execution.
- Supported staff training initiatives, fostering team development and improving service standards.
- Assisted in daily operations, ensuring smooth workflow and adherence to club policies.
- Provided excellent customer service connecting with members of a private country club and upholding the reputation of our club.
Equipment Associate
Golf Galaxy
08.2023 - Current
- Operated and maintained various golf equipment, enhancing service quality for customers.
- Collaborated with team members to streamline equipment maintenance processes, improving efficiency.
- Trained new associates on equipment handling procedures and safety standards.
- Provided golf services in a timely manner to help golfers feel good about their game again.
Outside Services
Blackhawk Country Club, LLC.
04.2024 - 04.2026
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted the membership in getting out golf bags, maintaining the driving range and making sure golf carts are clean, up to the standard of the club.
- Also made connections with the membership that have turned into friendships.
E-Commerce Personal Shopper
Kroger
08.2022 - 04.2023
- Curated personalized shopping experiences by understanding customer preferences and needs.
- Managed order fulfillment processes, ensuring accuracy and efficiency in selection and packaging.
- Collaborated with team to streamline inventory management, reducing discrepancies in stock levels.
- Trained new staff on best practices for product selection and customer service techniques.
Cashier
Culvers Franchising System
08.2021 - 07.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Assisted in training new staff on register procedures and customer service standards.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Ensure the guests of the results felt a welcoming environment throughout their visit.
Education
Bachelor of Science - Sport Management
University of Minnesota - Twin Cities
Minneapolis05.2029
Bachelor of Science - Statistics
Winona State University
Winona, MN05.2026
High School Diploma -
Vel Phillips Memorial High School
Madison, WI06.2025
Skills
- Team leadership
- Staff supervision
- Decision-making
- Money handling
- Customer relations
- Team motivation
- Staff training and development
- Goal setting
- Workload management
- Problem-solving
- Time management
- Inventory management
- Conflict resolution
- Customer service
Bruns-Shea Award
The Bruns-Shea Award for sportsmanship, dedication and integrity at Blackhawk Country Club dates back to the 1970s and is the highest award a junior golfer can win at the club. It is annually presented to the junior golfer who goes above and beyond in their craft. They exemplify outstanding improvement, dedication and integrity. I was honored as the 2025 recipient.
Timeline
Assistant Manager
Blackhawk Country Club, LLC.
04.2026 - Current
Outside Services
Blackhawk Country Club, LLC.
04.2024 - 04.2026
Equipment Associate
Golf Galaxy
08.2023 - Current
E-Commerce Personal Shopper
Kroger
08.2022 - 04.2023
Cashier
Culvers Franchising System
08.2021 - 07.2022
Bachelor of Science - Sport Management
University of Minnesota - Twin Cities
Bachelor of Science - Statistics
Winona State University
High School Diploma -
Vel Phillips Memorial High School