Carwyn Shordon
Dark Horse Coffee Roasters
6
years of professional experience
South Park hospitality worker with six years of experience in coffee, customer service, and local businesses. I've spent most of that time working directly with the South Park community, building strong relationships with regulars and learning how to keep things running smoothly during busy shifts. I have management experience, a background in coffee and beverage service, and I'm currently studying brewing at Mesa College. I'm looking to bring that experience to a local bar or brewery and continue working in the community I know.
Work History
Barista
3 Years 8 Months- Worked as a barista in a busy neighborhood coffee shop.
- Built strong relationships with regular customers and got to know many people in the South Park community.
- Made espresso drinks, coffee, and other beverages throughout busy shifts.
- Worked with the team to keep service moving during rushes.
- Kept the bar clean, organized, and ready for service.
- Helped create a friendly and welcoming environment for customers.
Sales Associate
7 Months- Helped customers find products and answered questions about the selection.
- Worked the register and handled day-to-day store responsibilities.
- Gained experience with beer, spirits, and other beverages.
Manager
2 Years 5 Months- Managed day-to-day café operations and helped keep shifts running smoothly.
- Led and supported staff during busy shifts.
- Trained new employees on coffee preparation, customer service, and café procedures.
- Built strong relationships with regular customers and the local community.
- Handled customer concerns and helped create a welcoming environment.
- Helped with opening and closing, cleaning, restocking, and other daily responsibilities.
- Worked behind the bar and prepared coffee and espresso drinks when needed.
Education
Associate of Science - Brewing Science
Skills
Customer Service & Regulars
Team Leadership & Training
Bar & Café Operations
Beer & Beverage Knowledge
Brewing — Currently Studying
Coffee & Espresso
POS & Cash Handling
Opening & Closing
High-Volume Service
Food & Beverage Safety
Inventory & Restocking
Conflict Resolution
Timeline
Sales Associate
California Liquor
04.2024 - 11.2024Read More
Barista
Dark Horse Coffee Roasters
12.2022 - CurrentRead More
Manager
Communal Coffee
07.2020 - 12.2022Read More
San Diego Mesa College
Associate of Science from Brewing Science
Read More