Summary
Overview
Work History
Education
Skills
Timeline
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Caryl Zornes

Milford,OH

Summary

Diligent and results-oriented professional with a proven track record at Easterseals Redwood, excelling in customer service and data entry. Leveraged Microsoft Excel and Outlook to enhance office efficiency and maintain meticulous records, achieving a significant reduction in documentation errors. Demonstrated exceptional time management and interpersonal skills, fostering strong client relationships and streamlining administrative processes for improved operational workflow.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Easterseals Redwood
04.2018 - Current
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.

Accounts Receivable Assistant

Bosch Automotive Service Solutions LLC.
03.2014 - 03.2018
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
  • Assisted with month-end closing procedures, verifying data accuracy and reconciling any discrepancies found.
  • Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Education

Psychology

University of Cincinnati
Cincinnati, OH

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook

Timeline

Administrative Assistant

Easterseals Redwood
04.2018 - Current

Accounts Receivable Assistant

Bosch Automotive Service Solutions LLC.
03.2014 - 03.2018

Psychology

University of Cincinnati

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Caryl Zornes