Caryn Roberson
Wilson,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista Shift Manager
Bedford Food & Drink
06.2023 - Current
- Increased monthly revenue by $200 through the successful implementation of Wine & Paint nights on a traditionally slow Monday.
- Reduced boss’s workload by 10% by identifying and addressing operational problems and frustrations, resulting in improved business efficiency.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Shift Supervisor
Starbucks
06.2021 - 10.2022
- Provided ongoing quality and empathy to customers during challenging situations, offering guidance on problem-solving techniques to coworkers for improved efficiency outcomes.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Animal Care Technician
Complete Pet Care Animal Hospital
11.2020 - 04.2021
- Improved animal health by administering medications, vaccines, and performing routine medical procedures.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Assisted veterinarians with surgeries and treatments, ensuring proper care for animals in need.
- Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
Education
High School Diploma -
Wake Forest High School
Wake Forest, NC06.2019
Skills
- Helpful and Service-Oriented
- Outstanding Interpersonal Communication
- Conflict Resolution
- Project Planning
- Attention to Detail
- Proficient in Microsoft Office 365
- Avimark
- Oracle Micros Systems
- Windows Operating Systems
- Google Suites
Certification
- VA Mortgage Certification - June 2023
- Real Estate Pre-Licensing Course - Nov. 2023
- ServSafe Food Handler Certification - Oct. 2023
Timeline
Barista Shift Manager
Bedford Food & Drink
06.2023 - Current
Shift Supervisor
Starbucks
06.2021 - 10.2022
Animal Care Technician
Complete Pet Care Animal Hospital
11.2020 - 04.2021
High School Diploma -
Wake Forest High School
- VA Mortgage Certification - June 2023
- Real Estate Pre-Licensing Course - Nov. 2023
- ServSafe Food Handler Certification - Oct. 2023
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