Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caryn Borucki

Palatine,IL

Summary

Dynamic and results-driven professional with extensive experience in both chiropractic care, physical therapy and expertise as a lead esthetician; excelling in patient relations and appointment scheduling. Proven ability to enhance customer satisfaction through effective communication and client education. Adept at managing administrative tasks while maintaining a high standard of service, ensuring seamless operations and fostering a welcoming environment.

Overview

9
9
years of professional experience

Work History

Lead Esthetician

Nova Medical and Day Spa
Barrington, Illinois
11.2024 - Current
  • Executed administrative tasks including appointment scheduling, client record maintenance, and supply ordering.
  • Facilitated marketing campaigns to elevate service visibility for spa and salon offerings.
  • Maintained a clean, professional work environment while adhering to safety protocols.
  • Engaged in continuing education to enhance esthetics techniques and technology knowledge.
  • Cultivated relationships with local businesses to boost referral opportunities.
  • Educated clients on skin care procedures and product usage.
  • Provided skin care consultations and treatments, including facials and laser rejuvenation services.

Chiropractic Administrative Assistant

Chirofit
Barrington, Illinois
10.2023 - Current
  • Resolved customer complaints and addressed inquiries to enhance satisfaction.
  • Conducted patient intake interviews for accurate medical and insurance data collection.
  • Managed appointment scheduling, cancellations, and rescheduling to optimize patient flow.
  • Collected and processed patient payments while maintaining organized patient files.
  • Delivered high-quality administrative support to ensure efficient operations.

Licensed Medical Esthetician

Beyond laser and skincare
Addison, IL
02.2020 - 11.2023
  • Delivered exceptional customer service and skincare treatments to clients.
  • Educated clients on skincare procedures and product benefits.
  • Collected patient histories to assess appropriate skincare treatments.
  • Managed multi-line phone system, returning calls and scheduling appointments.
  • Pursued continuing education to stay updated on advancements in skin condition treatments.
  • Maintained spa cleanliness and appearance to enhance client experience.

Physical Therapy Aide

Center For Sports Orthopaedics
Hoffman Estates, IL
06.2016 - 03.2020
  • Positioned and secured patients on therapy equipment to ensure safe treatments.
  • Managed inventory by ordering necessary supplies and maintaining stock levels.
  • Assisted physical therapist with treatment planning, administration, and execution.
  • Supported patients in applying or removing assistive devices like braces and slings.
  • Transported patients between treatment areas while adhering to safety protocols.
  • Administered therapeutic massages and guided patients through physical therapy exercises.
  • Set up therapy equipment according to specific treatment plans for appointments.
  • Addressed basic clinical needs and responded promptly to patient inquiries.

Education

Cosmetology Associates Degree - Esthetics

Universal Spa Training Academy, Inc.
Downers Grove, IL
05.2019

Bachelor of Science - Exercise Science

Arizona State University
Tempe, AZ
12-2014

Skills

  • Communication skills
  • Time management
  • Patient relations
  • Patient intake
  • Appointment scheduling
  • Client education
  • Customer service
  • Retail sales
  • Marketing strategies

Timeline

Lead Esthetician

Nova Medical and Day Spa
11.2024 - Current

Chiropractic Administrative Assistant

Chirofit
10.2023 - Current

Licensed Medical Esthetician

Beyond laser and skincare
02.2020 - 11.2023

Physical Therapy Aide

Center For Sports Orthopaedics
06.2016 - 03.2020

Cosmetology Associates Degree - Esthetics

Universal Spa Training Academy, Inc.

Bachelor of Science - Exercise Science

Arizona State University

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