Carys Tate
Cookeville,TN
Summary
Dedicated shift lead with expertise in gas metal arc welding and effective communication. Proven ability to train new employees and foster a collaborative work environment, ensuring exceptional customer service and satisfaction.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Shift Lead
20 Degrees Frozen Yogurt
Cookeville, Tennessee
06.2026 - Current
- Supervised team members during shifts to ensure smooth operations.
- Trained new employees on store policies and yogurt preparation techniques.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Assisted customers with menu selections and provided exceptional service.
- Maintained cleanliness of the store, ensuring a welcoming environment for guests.
- Handled cash transactions accurately at the register during busy periods.
- Completed opening and closing duties to facilitate business operations.
Service Champion
Taco Bell
Algood, Tennessee
05.2024 - 06.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Cookeville Highschool
Cookeville, TN05-2026
Skills
- Customer support
- Interpersonal communication
- Employee training
- Cash management
- Teamwork
- PPE compliance
- Gas metal arc welding
- Gas tungsten arc welding
- Shielded metal arc welding
- Grinding machine operation
- Fabrication Tools
- Oil changes
- Tire rotations
- Vehicle alignment
- Hand-eye coordination
- Blueprint reading
Certification
- GMAW Certificate
Accomplishments
- Second Place in Regionals for Skills USA in Welding Fabrication
- Went to State for Welding Fabrication
Timeline
Shift Lead
20 Degrees Frozen Yogurt
06.2026 - Current
Service Champion
Taco Bell
05.2024 - 06.2026
High School Diploma -
Cookeville Highschool