Casandra Andrade
Tulare,CA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
VF Outdoor Distribution
Visalia, CA
10.2023 - 02.2024
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Assistant Store Manager
Family Dollar
Tulare, CA
05.2020 - 02.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Education
High School Diploma -
Tulare Western High School
Tulare, CA05-2020
Skills
- Data Entry
- Computer software knowledge
- Bilingual, Spanish/ English
- Conflict resolution
- Adaptability
- Sales goal achievement
- Customer Engagement
- Interpersonal and written communication
Timeline
Warehouse Associate
VF Outdoor Distribution
10.2023 - 02.2024
Assistant Store Manager
Family Dollar
05.2020 - 02.2023
High School Diploma -
Tulare Western High School