Casandra Clawson
Syracuse,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Lead Keyholder
Famous Footwear
Syracuse, NY
11.2025 - Current
- Assisted management in achieving sales goals through effective customer engagement and product knowledge.
- Maintained store presentation and inventory organization to enhance customer experience and drive sales.
- Trained new staff on operational procedures, product details, and customer service expectations.
- Utilized point-of-sale systems for transaction processing and accurate sales reporting.
- Opened inventory boxes and restocked shelves.
Sales Associate
Famous Footwear
Syracuse, NY
08.2024 - 11.2025
- Assisted customers in selecting footwear, enhancing overall shopping experience.
- Managed inventory levels and organized stockroom to improve product accessibility.
- Executed sales transactions efficiently using point-of-sale systems.
- Provided product knowledge to customers, resulting in informed purchasing decisions.
- Addressed customer inquiries and resolved issues promptly, ensuring satisfaction.
Team Member
Dunkin' Donuts
Syracuse, NY
01.2024 - 08.2024
- Operated coffee and beverage equipment efficiently to consistently deliver quality products.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new employees on company policies and operational procedures.
Team Member
SUBWAY®Restaurants
Syracuse, NY
03.2023 - 06.2023
- Managed inventory levels, ensuring adequate supply of ingredients and materials at all times.
- Implemented time-saving techniques to improve order fulfillment speed during peak hours.
- Monitored food safety standards, ensuring compliance with health regulations and practices.
- Developed positive relationships with regular customers, enhancing overall store experience.
Team Member
Del Taco
Salt Lake City, UT
06.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Liverpool High School
Liverpool, NY06-2024
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Staff oversight
- Daily reporting
Certification
Basic Life Support (American Heart Association) - Current certification
EPIC Training
HIPAA Training
Timeline
Sales Lead Keyholder
Famous Footwear
11.2025 - Current
Sales Associate
Famous Footwear
08.2024 - 11.2025
Team Member
Dunkin' Donuts
01.2024 - 08.2024
Team Member
SUBWAY®Restaurants
03.2023 - 06.2023
Team Member
Del Taco
06.2021 - 08.2021
High School Diploma -
Liverpool High School