Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casandra Comitale

Daytona Beach,FL

Summary

Dynamic and results-oriented professional with a proven track record , excelling in client communication and project management. Leveraged strong scheduling/planning abilities and team management skills to enhance operational efficiency and client satisfaction. Demonstrated adeptness in fast learning and risk management, significantly improving team performance and client relations.

Overview

9
9
years of professional experience

Work History

Legal Assistant

Security First Insurance Company
08.2022 - 12.2024
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Customer Support Specialist

Security First Insurance Company
11.2020 - 08.2022
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

Area Supervisor

Ross Dress for Less
08.2018 - 11.2020
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Server

Steak N Shake
05.2016 - 07.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Seabreeze High School
Daytona Beach, FL
05-2016

Skills

  • Fast learner
  • Scheduling/Planning
  • Team management
  • Task delegation
  • Project management
  • Risk management
  • File organization
  • Client communication
  • Task prioritization

Timeline

Legal Assistant

Security First Insurance Company
08.2022 - 12.2024

Customer Support Specialist

Security First Insurance Company
11.2020 - 08.2022

Area Supervisor

Ross Dress for Less
08.2018 - 11.2020

Server

Steak N Shake
05.2016 - 07.2018

High School Diploma -

Seabreeze High School
Casandra Comitale