Casandra Holguin
Las Cruces
Summary
Dedicated Waitress with expertise in customer service and time management. Strong communicator and team player, adept at resolving conflicts and ensuring positive dining experiences. Seeking flexible part-time employment with weekend and evening shifts. Committed to enhancing organizational success through effective practices and adaptability under pressure.
Overview
3
3
years of professional experience
Work History
Waitress
DH Lescombes Winery and Bistro
Las Cruces
08.2024 - Current
- Provided excellent customer service in fast-paced dining environment.
- Served food and beverages accurately to enhance guest experience.
- Took orders and communicated effectively with kitchen staff.
- Handled payment transactions efficiently while ensuring accuracy.
- Maintained cleanliness and organization of dining areas and tables.
- Collaborated with team members to ensure smooth restaurant operations.
- Assisted in training new staff on menu items and service standards.
- Developed positive relationships with regular customers through friendly conversation.
- Cleared and cleaned tables immediately after guests left to maintain a tidy dining area.
- Served alcoholic beverages responsibly in accordance with state laws.
Sales Associate
Marshalls
Las Cruces
09.2023 - 08.2024
- Greeted customers and provided exceptional customer service.
- Handled customer inquiries and resolved complaints in a professional manner.
- Resolved customer complaints effectively in a retail environment.
- Managed cash register operations, ensuring accurate transactions and balanced till.
- Trained new staff on store policies, procedures, and customer service techniques.
- Provided a warm greeting to customers to enhance their shopping experience. and provided exceptional customer service.
- Collaborated with team members to maintain store cleanliness and organization.
Education
Associate of Applied Science -
Dona Ana Community College
Las Cruces, NM05-2026
High School Diploma -
Centennial High School
Las Cruces, NM05-2023
Skills
- Beverage service
- Customer service
- Hospitality expertise
- Cash handling
- Point-of-sale operations
- Time management
- Multitasking
- Sanitation practices
- Team collaboration
- Fast-paced environment
- Effective communication
- Decision-making
- Physical stamina
- Staff training
- Basic math
Languages
Spanish
Limited
Timeline
Waitress
DH Lescombes Winery and Bistro
08.2024 - Current
Sales Associate
Marshalls
09.2023 - 08.2024
Associate of Applied Science -
Dona Ana Community College
High School Diploma -
Centennial High School