Casandra Watson

Title clerk for a car dealership.

• Ability to handle multiple tasks
• Good social and interpersonal skills
• Strong record of positive customer happiness results
• Collaborative and eagerness to improve
• Professional personal appearance
• Basic math skills
• Ability to apply common sense understanding to carry out detailed but non-complex written or oral instructions

• Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
• Complied with safety, health, and environmental regulations as prescribed by law.
• Proved successful working within tight deadlines and a fast-paced environment.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Trained to drive tugs pulling containers from planes to other areas of the airport for sorting.

• Processed customer transactions promptly, minimizing wait times.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Educated customers on use of banking website and mobile apps.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Counted and packaged currency and coins.
• Audited fellow teller currency to contribute to dual-control procedures.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Turned in excess cash to maintain drawer security.

• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Utilized POS system to handle customer cash and credit card transactions.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Assisted the book keeper