Casaundra Davis
Tryfecta Solutions
Pittsburgh,PA
1
Certification
4
years of professional experience
Dedicated Pharmacy Technician skilled in prescription filling, patient education, and inventory management. Proven ability to collaborate with healthcare professionals and provide exceptional customer service, driving efficiency and enhancing patient care.
Work History
Pharmacy Technician
3 Months- Assisted pharmacists in accurately filling prescriptions and verifying medication orders
- Operated pharmacy software to process prescription orders and maintain patient records.
- Maintained a clean and organized workspace to comply with health regulations.
- Implemented safety procedures to reduce errors during medication dispensing processes.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
11 Months- Assisted pharmacists in accurately filling prescriptions and verifying medication orders.
- Managed inventory levels, ensuring timely restocking of medications and supplies.
- Educated patients on proper medication usage and potential side effects.
- Collaborated with healthcare professionals to resolve medication-related issues effectively.
- Supported the training of new team members on pharmacy procedures and protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Locker Room Attendant
11 Months- Maintained cleanliness and organization of locker room facilities to enhance guest experience.
- Provided exceptional customer service by addressing member inquiries and resolving issues promptly.
- Monitored inventory levels of toiletries and supplies, ensuring timely replenishment for member convenience.
- Assisted in onboarding new staff members, sharing best practices for operational efficiency.
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
Nursing Assistant/ HUS
7 Months- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care activities accurately in electronic health records.
- Collaborated with healthcare team to develop personalized care plans for patients.
Education
Pharmacy - Pharmacy Technician
Diploma - Pharmacy Technician
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Insurance billing
Medication dispensing
Patient confidentiality
Prescription filling
Insurance verification
Supply restocking
Pharmacy ethics
HIPAA
Pharmacy and customer records management
Labeling accuracy
Drug safety
Pharmaceutical calculations
Processing payments
Pharmacy software proficiency
Interpreting and processing medication orders
Pharmacy law compliance
Certification
CPHT
LICENSE PHARMACY TECHNICIAN
Timeline
Pharmacy Technician
Tryfecta Solutions
05.2026 - CurrentRead More
Pharmacy Technician
CVS Pharmacy
06.2025 - 05.2026Read More
Locker Room Attendant
Duquesne Club Health and Fitness
07.2023 - 06.2024Read More
Nursing Assistant/ HUS
Maxim Healthcare
06.2022 - 01.2023Read More
EOM
Pharmacy from Pharmacy Technician
Read More
Duff's Business Institute
Diploma from Pharmacy Technician
Read More