Caschan Adams
Lindale
Summary
Skilled insurance agent with focus on customer service and policy management. Experience includes building client relationships, advising on coverage options, and maintaining up-to-date knowledge of industry changes. Strong problem-solving skills combined with ability to negotiate successfully have consistently contributed to team success. Noted for bringing creative solutions to complex situations in past roles.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Whiskey River Salon
Lindale
01.2025 - Current
- Provided consultations to clients on beauty treatments, products and services.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Maintained cleanliness of salon equipment and tools.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Insurance Agent
Bird Dog Insurance Services, LLC
Tyler
10.2023 - 01.2025
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Achieved repeat business and referrals through personalized services.
- Advised customers on the best ways to minimize risks associated with their assets.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Insurance Agent
Goosehead Insurance Agency
Tyler
02.2020 - 10.2023
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Maintained accurate records of all insurance transactions using computer software systems.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Insurance Agent
Farmers Insurance Agency
Tyler
08.2019 - 02.2020
- Achieved repeat business and referrals through personalized services.
- Developed appropriate quotes based on risk information.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
Education
Cosmetology
Toni & Guy Hairdressing Academy
Carrollton, TX05-2012
Skills
- Customer service
- Insurance policy writing
- Sales strategies
- Effective communication
- Attention to detail
- Lead generation
Timeline
Cosmetologist
Whiskey River Salon
01.2025 - Current
Insurance Agent
Bird Dog Insurance Services, LLC
10.2023 - 01.2025
Insurance Agent
Goosehead Insurance Agency
02.2020 - 10.2023
Insurance Agent
Farmers Insurance Agency
08.2019 - 02.2020
Cosmetology
Toni & Guy Hairdressing Academy