Casey Allen Pitts
Gluckstadt,MS
Summary
Experienced business owner and health professional with 13 years of leadership and operational management expertise. Successfully managed one of the top chiropractic clinics in central Mississippi, excelling in strategic planning, team leadership, and customer satisfaction. Seeking to leverage strong organizational, problem-solving, and management skills in a dynamic leadership role in or outside the healthcare field.
Overview
13
13
years of professional experience
Work History
Owner & Clinic Manager
Norville Chiropractic Clinic/ Prehab, LLC
01.2012 - Current
- Chiropractic assistant as well as managing all aspects of operations for one of the top-performing chiropractic clinics in central Mississippi, achieving high customer retention and revenue growth
- Supervised a team of [4] employees, providing training, performance feedback, and fostering a positive work environment
- Oversaw budgeting, payroll, and financial planning to maintain profitability and operational efficiency
- Developed and implemented marketing campaigns to expand the clinic's client base, resulting in higher numbers of patient appointments
- Ensured compliance with healthcare regulations and delivered exceptional customer service
- Coordinated schedules and optimized workflows to improve service delivery
- Resolved customer concerns promptly, maintaining a high satisfaction rating
- Leveraged technology to streamline administrative processes and improve patient record management
- Contacted Lawyers and Health insurance agencies regarding payments and health claims
Education
Bachelor - Health Education
University of South Alabama
Mobile, Alabama01.2012
Skills
- Business Operations Management
- Leadership & Team Development
- Customer Relations & Retention
- Strategic Planning & Execution
- Budgeting & Financial Oversight
- Marketing & Business Growth Strategies
- Problem Solving & Decision Making
Community Service
- Active supporter of ARK animal rescue
- Fondren church nursery volunteer
- PTO at Mannsdale Elementary schools
- Coaching 5 year old boys soccer team
Timeline
Owner & Clinic Manager
Norville Chiropractic Clinic/ Prehab, LLC
01.2012 - Current
Bachelor - Health Education
University of South Alabama
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