William Maynard
Panama City Beach,FL
Summary
A dynamic leader with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Owner/Operator Manager
Panhandle Watersports LLC
03.2014 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Manager
Coastal Parasail INC.
03.1999 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Bay High School
Panama City, FL05-2000
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Staffing
- Inventory management
- Payroll processing
- Marketing strategy development
- Mechanical recoveries
- Business operations management
Timeline
Owner/Operator Manager
Panhandle Watersports LLC
03.2014 - Current
Manager
Coastal Parasail INC.
03.1999 - Current
High School Diploma -
Bay High School
Similar Profiles
Jameian SelmonJameian Selmon
Owner at MN JetCar Watersports LLCOwner at MN JetCar Watersports LLC
Tyson AskinsTyson Askins
Business Owner/Operator at Panhandle Quartz Fabricators, LLC.Business Owner/Operator at Panhandle Quartz Fabricators, LLC.
Nathan LarsonNathan Larson
Shift Manager at Panhandle Products LLCShift Manager at Panhandle Products LLC