Dependable professional with 5 years of customer service/retail experience looking for employment. Proven ability to deliver exceptional customer service and support in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Rite Aid
Poquoson, Virginia
07.2021 - 06.2025
Operated cash register efficiently and accurately
Ensured compliance with all safety regulations within the store environment.
Resolved customer complaints professionally in accordance with company policy.
Maintained inventory and stocked shelves.
Answered phone calls to assist customers with questions and orders.
Assisted in the pharmacy when needed.
Crew Member
Tropical Smoothie Cafe
Norfolk, Virginia
10.2020 - 07.2021
Greeted customers upon arrival, took orders, and managed payment processing
Adhered to health department regulations regarding food handling procedures.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Resolved customer complaints in a professional manner.
Crew Member
McDonald's
Poquoson, Virginia
06.2018 - 07.2019
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Poquoson High School
Poquoson, VA
06.2020
Skills
Customer service excellence
Conflict resolution
Inventory Control
Sanitation Procedures
Verbal and written communication
Staff Training
Computer proficiency
Certification
Basic Life Support Certification through the American Heart Association
Reference
Tiffany Dawn Neiss (Previous Supervisor) 757-593-3317