Casey Barber
Plymouth,NC
Summary
Dedicated and empathetic Medical Assistant offering 9 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Rather it is in the medical field or another job title, I will try my best, and I am willing to learn new skills.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Roanoke Orthopedics
05.2014 - 2023
- Checked patients in, collected and verified insurance information, compiled new patient forms, and updated patient files
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
- Contacted pharmacies to submit and refill patients' prescriptions
- Put on cast for our patient's with fracture's
- Assisted our xray tech with lifting patients and holding them in the correct position for correct xray to be performed
- Efficiently performed insurance verification and pre-certification and pre-authorization functions
Waitress
Mama's Pizza
05.2012 - 01.2014
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
- Updated repeat customers on menu changes and updates to maintain quality service relationships
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
- Checked order accuracy and food quality before delivering to customers
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Florist Assistant
Designers Corner
07.2008 - 11.2010
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications
- Ensured that flowers and decorative pieces were properly packed so that there was no damage during the delivery process
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed
- Shared details on how to properly care for purchased flowers and plants with customers
Education
Associate of Applied Science - Medical Assisting
Martin Community College
Williamston, NC2014
Skills
- Certified in Basic Life Support (BLS)
- Billing and Coding
- HIPAA compliance
- Professional bedside manner
- Understands medical procedures
- Quick problem solver
Timeline
Medical Assistant
Roanoke Orthopedics
05.2014 - 2023
Waitress
Mama's Pizza
05.2012 - 01.2014
Florist Assistant
Designers Corner
07.2008 - 11.2010
Associate of Applied Science - Medical Assisting
Martin Community College
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