Summary
Overview
Work History
Education
Skills
Certification
Leadership Experiences
References
Timeline
Generic

Casey Black

Silver City,IA

Summary

Friendly receptionist with a background in various settings. Skilled in creativity, communication, organization, and time-management. Highly adaptable and dedicated to providing quality work within your company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

RoadBuilders Machinery & Supply
11.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Lead Daycare Teacher

YMCA
04.2021 - 11.2023
  • Enhanced student comprehension by incorporating visual aids and hands-on activities into daily lessons.
  • Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
  • Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across the daycare center.
  • Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.

Online Personal Shopper

Hy-Vee
03.2020 - 04.2021
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.

Education

Bachelor of Arts - Interdisciplinary Studies

Chadron State College
Chadron, NE
12.2023

Associate of Arts - Secondary Education

Iowa Western Community College
Council Bluffs, IA
12.2021

Skills

  • Organization Skills
  • Supply Management
  • Activity Planning
  • Active Listener
  • Customer Service
  • Classroom Management
  • Schedule Creation and Maintenance
  • Decision-Making
  • Positive Role Model
  • Time Management

Certification

  • CPR/First-Aid
  • CACFP
  • Universal Precautions 2023-2024
  • Substitute Teacher License

Leadership Experiences

  • Assistant Wrestling Cheer Coach - 2022-2023 season
  • Assistant 4-H Leader - 2019-2021


References

Amanda Belt - YMCA Youth & Family Engagement Director - (712) 308-1049

Joyce Clements - YMCA Early Learning Center Director - (973) 271-7585

Timeline

Receptionist

RoadBuilders Machinery & Supply
11.2023 - Current

Lead Daycare Teacher

YMCA
04.2021 - 11.2023

Online Personal Shopper

Hy-Vee
03.2020 - 04.2021

Bachelor of Arts - Interdisciplinary Studies

Chadron State College

Associate of Arts - Secondary Education

Iowa Western Community College
Casey Black