CASEY BLACK
Seattle,WA
Summary
Versatile Area Property Manager effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing business and residential goals. Passionate about building strong teams who enjoy what they do.
Overview
11
11
years of professional experience
Work History
Area Manager
Jensen & Jensen
Seattle, WA
10.2025 - Current
- Managed daily operations of multiple properties to ensure tenant satisfaction.
- Coordinated maintenance requests and oversaw vendor performance for timely resolutions.
- Conducted property inspections to uphold quality standards and compliance regulations.
- Trained and supervised staff to improve service delivery across all locations.
- Implemented marketing strategies to attract new tenants and reduce vacancies.
- Facilitated communication between tenants and management to address concerns effectively.
- Analyzed market trends to inform pricing strategies and enhance property competitiveness.
- Performed regular walkthroughs of vacant units prior to leasing them out.
- Ensured all tenant lease agreements were in compliance with the state and federal laws.
- Monitored rent collection process, ensuring timely payments from tenants.
- Negotiated contracts with vendors to ensure cost effective services for the properties.
- Reviewed applications from prospective tenants and conducted background checks prior to approving leases.
- Resolved tenant disputes in a timely manner while maintaining positive relationships.
- Developed and implemented preventive maintenance plans for each property.
- Supervised maintenance staff, including hiring and training new personnel.
- Recruited, coached and guided top talent for on-site staff managerial positions.
Community Manager
Piedmont Apartments
Bellevue, WA
03.2021 - 12.2024
- Tactfully settled neighborhood disputes with strong communication, negotiation and issue resolution skills.
- Supervised 9 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Recommended property improvements after evaluating current property conditions to enhance resident satisfaction and property value.
- Monitored lease and renewal rental rates, providing leadership with actionable recommendations for adjustments to optimize revenue.
- Settled neighborhood disputes through effective communication and negotiation, fostering a positive community environment.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Assisted team during construction projects by providing support and coordination., interior renovation and property rehabilitation projects.
Assistant Community Manager
Piedmont Apartments
Bellevue, WA
09.2018 - 03.2021
- Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits to maintain operating funds availability.
- Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.
- Tracked and monitored office supply inventory, restocking and purchasing new items while sourcing best price suppliers.
- Planned special activities to enhance facility growth and boost resident morale.
- Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
Resident Relations Representative
Woodland and Foothill Commons
Bellevue, WA
08.2016 - 09.2018
- Managed tenant relations, promoting satisfaction and streamlining service delivery to enhance resident experience.
- Implemented processes ensuring residents benefit from clean, safe, and well-maintained community environments.
- Developed professional relationships with residents through collaboration, providing exemplary service and fostering engagement.
Leasing Specialist
Woodland Commons
Bellevue, WA
01.2016 - 07.2016
- Clarified policies and procedures to tenants and ensured compliance with rules.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Responded promptly to inquiries from interested leads via phone and email.
- Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms, and documented updates, payments and property maintenance services.
- Conducted property tours to highlight amenities to prospective tenants and shared key information about features.
Education
Some College (No Degree) -
North Seattle Community College
Seattle, WASkills
- Financial budgeting and reporting
- Income and expense management
- Tenant and eviction laws
- Fair housing mandates
- Daily operations management
- Maintenance oversight
- Vendor management experience
- Community marketing
- Interior renovations
- Proficient in Yardi, Onsite, Yieldstar, SightPlan, RentCafe, SmartRent, Funnel, Rent Manager, Outlook, Microsoft Office
- Team leadership and motivation
- Team onboarding and training
- Attention to detail
- Conflict resolution
Timeline
Area Manager
Jensen & Jensen
10.2025 - Current
Community Manager
Piedmont Apartments
03.2021 - 12.2024
Assistant Community Manager
Piedmont Apartments
09.2018 - 03.2021
Resident Relations Representative
Woodland and Foothill Commons
08.2016 - 09.2018
Leasing Specialist
Woodland Commons
01.2016 - 07.2016
Some College (No Degree) -
North Seattle Community College