Casey Blunt
Summary
I am a diligent and hard-working candidate ready to contribute excellent effort as team member. I'm thorough and highly organized with excellent communication skills. I pride myself as a reliable worker with strong work ethic, and a strong background in customer service and management. I am proficient in multitasking with multiple different duties at once and am able to manage a 20 person team that requires focus and time management to ensure all job gets completed.
Overview
10
10
years of professional experience
Work History
Fine Wine Sales Representative
Quintessential Wines
Central Valley
11.2024 - Current
- Collaborated with marketing team to create promotional materials that increased brand recognition among consumers.
- Analyzed competitor offerings to develop unique selling propositions for various wine products within the portfolio.
- Boosted revenue through effective negotiation of pricing structures and sales contracts with vendors.
- Maximized territory coverage through efficient route planning and scheduling of client visits, leading to higher sales volume.
- Conducted market research to identify potential clients, leading to an expanded network of accounts.
- Managed a diverse portfolio of wines, consistently meeting or exceeding monthly sales targets set by the company.
- Worked closely with suppliers to ensure timely delivery of orders while maintaining high-quality standards throughout transportation process.
Server/Manager
Saizon
2894 East Shepard Ave. Fresno Ca. 93720
11.2022 - 11.2024
- Cultivated warm relationships with regular customers.
- Managed and motivated employees to be productive and engaged in work.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked together as a team to open up a brand new high end restaurant that's extremely successful
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
Server/Bartender
Sequoia Brewing Company
Fresno, CA
07.2021 - 11.2022
- Contact Info: Joe McGee (General Manager) Phone number:(559)375-4284
- Working 35-40 hours per week
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Sales Representative/Merchandiser
RNDC
Fresno, CA
12.2019 - 07.2021
- Contact Information: Alexander Rath (General Manager) Phone Number:(559)253-3190
- Worked 40-45 hours per week
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Expanded customer base and boosted profit within product line.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Exceeded goals for new accounts in single sales cycle.
Server/Bartender
Piazza Del Pane
Fresno, CA
10.2016 - 12.2019
- Contact Info: Nathan Martin ( Front of House Manager) Phone Number:(559)579-7224
- Worked 35-40 hours per week
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Busser
Rosas Italian Restaurant
Pismo Beach, CA
10.2015 - 10.2016
- Contact Info: (Owner of Restaurant) Douglas Macmillan: (805)773-0551
- Worked 35-40 hours per week
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Skills
- Team Player
- Physical Agility and Coordination
- Preparing Job Sites
- Demolition and Destruction
- Worksite Safety and Maintenance
- Heavy Labor
- Physical Strength and Stamina
- Menu Memorization and Presentation
- Customer Service and Rapport
- Food and Beverage Service
- Calm Under Pressure
- Product and Service Knowledge
- Sales Representation
- Territory Volume
- Closing Sales
- Account Servicing
- Maintaining Customer Database
- Persuasive Techniques
- Quotas and Goals
- Profit Target Achievement
Timeline
Fine Wine Sales Representative
Quintessential Wines
11.2024 - Current
Server/Manager
Saizon
11.2022 - 11.2024
Server/Bartender
Sequoia Brewing Company
07.2021 - 11.2022
Sales Representative/Merchandiser
RNDC
12.2019 - 07.2021
Server/Bartender
Piazza Del Pane
10.2016 - 12.2019
Busser
Rosas Italian Restaurant
10.2015 - 10.2016