Dedicated professional with a strong focus on customer service and teamwork. Proven ability in cash handling and maintaining organized workspaces, committed to delivering positive customer experiences and enhancing operational efficiency. Adaptable and efficient team player with experience in food preparation and assembly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Jakes Deli
Otego, NY
06.2016 - 08.2019
Crafted customized sandwiches to meet customer preferences and dietary requirements.
Maintained cleanliness and organization of workstations to ensure food safety compliance.
Collaborated with team members to streamline sandwich preparation processes for efficiency.
Trained new employees on proper food handling techniques and customer service standards.
Assisted in inventory management by monitoring stock levels and placing orders as needed.
Assembler
Tentrr Manufacturing Facility
Oneonta, NY
05.2018 - 09.2018
Assembled components following detailed specifications to ensure product quality and integrity.
Operated pneumatic tools and machinery to efficiently complete assembly tasks.
Collaborated with team members to streamline production processes, enhancing workflow efficiency.
Conducted quality inspections on finished products, identifying defects and ensuring compliance with standards.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Maintained a clean workspace to make for a safe workplace
Cahier
Mirabito Convenience Store
Oneonta, NY
09.2016 - 05.2017
Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Assisted in inventory management by restocking shelves and monitoring product availability.
Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
Trained new cashiers on operational procedures and customer service standards.
Worked flexible schedule and extra shifts to meet business needs.
Conducted regular audits of cash register balances to maintain financial accuracy and accountability.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Auction Assistant
Hesse Galleries Auction Services
Otego, NY
04.2014 - 03.2015
Coordinated logistics for auction events, ensuring seamless operations and timely execution of schedules.
Assisted in cataloging items, maintaining accuracy and detail in descriptions for potential bidders.
Supported client communications, addressing inquiries and providing information to enhance customer satisfaction.
Managed inventory tracking systems, improving organization and accessibility of auction items.
Provided reliable support to colleagues during busy periods or staff shortages, demonstrating adaptability across various roles within the organization when needed.
Maintained a positive environment during high-pressure situations, diffusing any conflicts or misunderstandings that arose among bidders.
Ensured accuracy of item descriptions by conducting thorough research and fact-checking prior to catalog creation.
Traveled with owner to various estate sales to purchase items of interest to resell in the business
Education
Associate of Science - Carpentry And Building Trades
SUNY Delhi
Delhi, NY
06-2016
Skills
Customer service
Teamwork and collaboration
Problem-solving
Time management
Food preparation
Cash handling proficiency
Cleaning and organization
Customer satisfaction focus
Menu memorization
Taking and preparing orders
Sandwich preparation
Store opening and closing
Cooking
Willingness to learn
Team player
Basic math
Certification
Major in Carpentry and Building Trades
Minor degree in Woodworking
OSHA 30
Hilti Qualified Operator
Languages
Spanish
Limited Working
Timeline
Assembler
Tentrr Manufacturing Facility
05.2018 - 09.2018
Cahier
Mirabito Convenience Store
09.2016 - 05.2017
Sandwich Artist
Jakes Deli
06.2016 - 08.2019
Auction Assistant
Hesse Galleries Auction Services
04.2014 - 03.2015
Associate of Science - Carpentry And Building Trades