Casey Brown

• Provided compassionate personal care, including bathing, grooming, and dressing for clients.
• Assisted clients with mobility and physical exercises to enhance overall well-being.
• Monitored vital signs and reported changes in client conditions to healthcare
• Coordinated transportation and appointments for clients, enhancing accessibility to medical services and improving overall care experience.

• Educated customers on product benefits and usage to enhance overall experience.
• Assisted in inventory management by tracking stock levels and processing shipments.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Collaborated with team members to maintain compliance with state regulations and safety protocols.

• Skilled at back and front of house procedures.
• Maintains knowledge through industry publications on current and future product trends
• Achieved compliance by accurately verifying customer identification for age and validity.
• Optimized drug storage practices to safeguard against regulatory violations.
• Streamlined registries and records for controlled drugs, improving tracking efficiency.
• Listen empathetically to customer needs and desires to identify and recommend optimal products

• Upheld industrial safety standards by preventing load shifting or damage utilizing bracing and strapping, developed extensive knowledge of all company products, executed production orders, work orders, shipping orders, and requisitions to manage product flow, prepared pallets for easy transportation between customer and storage locations, transported inventory as needed, utilized hand-held scanners and physical logs to accurately track inventory, maintained safety standards while using hammers, saws, squares, levels, and fastening devices.
• Promoted during employment to reviewing inventory to eliminate unnecessary expenses and maintain optimal stock levels, create labels to effectively identify product inventory, and gather and organize materials to support company operations.

• Oversaw and mentored team of 20 to ensure peak performance and customer delight, applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows while pivoting daily. Provided accurate information about promotions, customer programs and products, helping to drive high customer retention. Managed cash flow by reviewing accounting information and cash drawers to ensure accuracy. Conducted inspections of incoming materials for quality control and compliance with established specifications, monitored inventory to recommend stock levels, maximizing profits and minimizing losses. In support of team members, assisted customers with answering questions and fulfilling requests.

• Key contributions: Trained and coached new employees, checked identification for proof of age and refused alcohol and tobacco sales to underage customers, maintained high customer satisfaction by preparing orders accurately, helped customers locating and choosing merchandise, as well as completing purchases and joining loyalty programs. At Chipotle, maintained and recorded optimal food temperatures throughout kitchen, restaurant, and storage areas, and utilized downtime to sanitize and stock supplies in anticipation of incoming customers. Flawlessly performed cash, card, and check transactions.

Top 10% of class

Ems certification