Casey Bryant
Richmond, IN ,IN
Summary
Seeking full-time employment opportunities.,Demonstrated dedication with strong work ethic.,Collaborated effectively with diverse teams.
Overview
2027
2027
years of professional experience
Work History
Receptionist
Scott Door Service
Richmond, IN
2022 - Current
- Greeted and assisted visitors, ensuring a welcoming environment and addressing inquiries promptly.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and coordinated meetings for staff, optimizing calendar management.
- Maintained organized front desk area, enhancing overall office efficiency and professionalism.
State Eligibility Consultant
Indiana FSSA
Connersville, IN
02.2012 - 12.2021
- I was responsible for conducting interactive data gathering interviews with clients applying for public assistance, Medicaid and Food stamps. I was responsible for entering correct information and determining correct eligibility from clients interview and submitted documents. I was responsible for reviewing and authorization of cases region wide. My job was to make sure budgets were correct. I also helped clients with questions and concerns, sometimes referral to other agencies such as Icap or section 8. I also helped at the front desk or any where else that was needed.
Eligibility Specialist
FSSA Indiana
Henry County, IN
09.2008 - 02.2012
- As an Eligibility Specialist, I completed interviews for food stamps and Medicaid applications, processed documents, answered clients questions, submitted cases to State eligibility Consultants for authorization. Worked computer generated tasks for changes and data exchange matches. Answered phones and processed applications.
Eligibility Associate
Indiana FSSA
New Castle, IN
09.2005 - 09.2008
- I was responsible for all aspects of running the front desk. Specific duties included answering multi line switchboard, taking client questions, checking in clients, registering new applications and scheduling appointments in a timely manner, accepting documents and copying and getting to the correct case worker. Processing and delivering mail.
Education
Ged - 1990
Richmond High School
01.1989
Skills
Customer service
Telephone skills
Data entry
Scheduling
Scheduling appointments
Greeting and seating clients
Verbal and written communication
Time management
Organization skills
Timeline
State Eligibility Consultant
Indiana FSSA
02.2012 - 12.2021
Eligibility Specialist
FSSA Indiana
09.2008 - 02.2012
Eligibility Associate
Indiana FSSA
09.2005 - 09.2008
Ged - 1990
Richmond High School
Receptionist
Scott Door Service
2022 - Current