Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Insurance Agent
Farmers Insurance - Kyle J. Pitts Agency
06.2023 - Current
Built relationships with clients using active listening and issue resolution to provide excellent service.
Generated quotes and proposals for clients to match individual needs.
Followed up promptly with interested clients to close sales.
Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Built relationships with clients using active listening and issue resolution to provide excellent service
Small Business Owner
3C Super Solutions LLC
05.2021 - 06.2023
Promoted business via social media to generate leads and maximize brand identity.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Designed business plan to define concept, short-term and long-term goals and strategies.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Assistant Coach-Football, Basketball, and Baseball
Monroe Central Jr-Sr High Schl
07.2018 - 07.2022
Assisted in creating and executing practice plans for athletes to help reach highest potential.
Developed strong relationship with players to assist in reaching goals, build trust and rapport.
Trained athletes in proper use of equipment for safety and maximum results.
Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
Education
No Degree - Business
Ball State University
Muncie, IN
No Degree - General Studies
Ivy Tech Community College of Indiana
Muncie, IN
High School Diploma -
Monroe Central Jr-Sr High School
Parker City, IN
06.2018
Skills
Lead Generation
Customer Needs Assessment
Client Relations
Client Service
Networking
Strong Enthusiasm
Computer Skills
Revenue and Profit Maximization
Timeline
Insurance Agent
Farmers Insurance - Kyle J. Pitts Agency
06.2023 - Current
Small Business Owner
3C Super Solutions LLC
05.2021 - 06.2023
Assistant Coach-Football, Basketball, and Baseball
Monroe Central Jr-Sr High Schl
07.2018 - 07.2022
No Degree - Business
Ball State University
No Degree - General Studies
Ivy Tech Community College of Indiana
High School Diploma -
Monroe Central Jr-Sr High School
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