Casey Cook
Bend,OR
Summary
Consultant specializing in healthcare IT and EHR implementations, with experience delivering workflow-driven solutions for federal healthcare clients. Skilled in translating clinical and operational requirements into scalable system configurations that improve provider efficiency and patient care. Known for strong client engagement, cross-functional collaboration, and driving successful implementation outcomes in complex environments.
Overview
4
4
years of professional experience
Work History
Federal Solution Delivery Consultant
Oracle
Remote
01.2026 - Current
- Lead delivery of EHR workflow solutions for federal healthcare clients (VA), aligning system design with physician and clinical workflows
- Translate clinical and operational requirements into system configurations, enabling efficient and safe patient care delivery
- Own key phases of implementation, including design, build, testing, and go-live preparation within complex federal environments
- Partner with cross-functional stakeholders (clinical, technical, and project teams) to ensure successful solution delivery and adoption
- Advise providers and stakeholders during go-live and stabilization, driving adoption and resolving workflow challenges
- Identify and implement optimization opportunities based on user feedback and operational performance
Consultant – Care Management
Oracle
Remote
09.2024 - 01.2026
- Delivered post-implementation optimization for Care Management solutions across client environments
- Partnered with senior consultants and stakeholders to troubleshoot system issues and improve clinical workflows
- Provided client-facing guidance, translating technical concepts into actionable insights for providers and operations teams
- Executed configuration updates and enhancements to improve system performance and user experience
Desktop Support Technician
Netsmart Technologies
Overland Park, KS
01.2024 - 09.2024
- Delivered Tier 1–2 support for healthcare technology systems, including EHR platforms and clinical applications
- Resolved hardware, software, and access issues while maintaining high service levels in fast-paced environments
- Configured and deployed end-user devices with role-based access and system requirements
- Documented processes and escalated complex technical issues to ensure timely resolution
Client Success Intern
FanThreeSixty
Leawood, KS
09.2022 - 12.2023
- Supported client success initiatives through data analysis and reporting, informing product and delivery improvements
- Contributed to implementation activities, including configuration, testing, and client onboarding
- Collaborated with cross-functional teams to support delivery timelines and client outcomes
Software Engineer Intern
Ceva Animal Health
Lenexa, KS
01.2022 - 08.2022
- Developed UI components and enhanced backend functionality using Python, JavaScript, and Bash
- Improved system performance through refactoring and code optimization
- Supported cloud deployment and configuration (GCP, Firebase) in Agile environments
Education
Bachelor of Science - Computer Science
University of Missouri - Kansas City
Kansas City, MO2023
Skills
- Healthcare IT
- EHR Systems
- Configuration Management
- Data Analysis
- Solution Delivery
- Client Engagement
- Workflow Design
- Agile
- Project Delivery
- Stakeholder Communication
- Problem Solving
- Cross-Functional Collaboration
Timeline
Federal Solution Delivery Consultant
Oracle
01.2026 - Current
Consultant – Care Management
Oracle
09.2024 - 01.2026
Desktop Support Technician
Netsmart Technologies
01.2024 - 09.2024
Client Success Intern
FanThreeSixty
09.2022 - 12.2023
Software Engineer Intern
Ceva Animal Health
01.2022 - 08.2022
Bachelor of Science - Computer Science
University of Missouri - Kansas City