Casey Ellenburg
Lexington,NC
Summary
At Foundever, I excelled as an Agent/Mentor, adeptly handling rejected pharmacy claims and mentoring peers with unparalleled polite communication and problem-solving skills. My proactive approach significantly improved claim resolution efficiency, showcasing my ability to blend technical expertise with exceptional interpersonal abilities.
Overview
1
1
year of professional experience
Work History
Agent/Mentor
Foundever
03.2024 - Current
- Provided assistance to pharmacies with rejected claims through calls.
- Assist agents in chat with rejected claims when they are on calls.
Education
High School Diploma -
Henderson Independence High School
Salisbury, NC06-2007
Skills
- Polite communication skills
- Resolving caller issues
- Problem-solving skills
Timeline
Agent/Mentor
Foundever
03.2024 - Current
High School Diploma -
Henderson Independence High School
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