Casey Futrell

Jiffy Lube

05.2020 - Current

Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Developed strategy to increase sales and drive profits.

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