Casey Haley
Bowling Green
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Care Coordinator
Horizon Pace
09.2025 - Current
- Perform initial assessments of participants' in their home environment.
- Perform annual re-assessments of participants to determine appropriate home-care services are provided and that the participant are in the least restrictive environment.
- Coordinated participant care plans, ensuring alignment with individual needs and preferences.
- Collaborated with healthcare professionals to streamline communication and enhance service efficiency.
- Implemented training programs for new staff, fostering knowledge of best practices in home care.
- Conducted regular assessments of client satisfaction, identifying areas for improvement in care delivery.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Evaluated caregiver performance through regular assessments, providing feedback for improvement when needed.
- Collaborated with interdisciplinary team members for comprehensive patient-centered care approach.
- Managed clinical documentation to maintain compliance with regulatory standards and requirements.
Registered Nurse
Medical Center Of Bowling Green
12.2022 - Current
- Provided direct patient care, including administering medications, monitoring vital signs, and assisting with daily activities
- Performed comprehensive assessments of patients' physical and mental health status, documenting findings accurately
- Monitored patient progress closely, identifying any changes in condition or potential complications
- Assisted in emergency situations by providing immediate medical interventions and coordinating with other healthcare professionals
- Maintained accurate documentation of all nursing interventions, medications administered, and patient responses
- Ensured compliance with infection control protocols to prevent the spread of infections within the healthcare facility
CNA - Certified Nursing Assistant
Medical Center Of Bowling Green
06.2021 - 12.2022
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
Assistant Manager
Zales The Diamond Store
09.2018 - 06.2021
- Streamlined inventory management processes to enhance efficiency and reduce discrepancies.
- Trained new staff on operational procedures and customer service protocols.
- Coordinated daily team activities to ensure optimal workflow and productivity.
- Developed training materials to improve onboarding experiences for new hires.
- Fostered a collaborative team environment through regular communication and support initiatives.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Nursing
Northern Kentucky University
Highland Heights, KY12-2026
Associate Degree - Nursing
Southcentral Kentucky Community and Technical College
Bowling Green, KY12.2022
Skills
- EMR systems
- Critical care experience
- Scheduling and staffing
- Professionalism and ethics
- Client advocacy
- Teamwork and collaboration
- Customer service
- Time management
- Excellent communication
- Certified in CPR/AED
Affiliations
American Association of Critical-Care Nurses- AACN
Certification
- RN License
- BLS Certification
- CPR Certification
- ACLS Certification
Timeline
Home Care Coordinator
Horizon Pace
09.2025 - Current
Registered Nurse
Medical Center Of Bowling Green
12.2022 - Current
CNA - Certified Nursing Assistant
Medical Center Of Bowling Green
06.2021 - 12.2022
Assistant Manager
Zales The Diamond Store
09.2018 - 06.2021
Associate Degree - Nursing
Southcentral Kentucky Community and Technical College
Bachelor of Science - Nursing
Northern Kentucky University
Nursing Licenses
- RN
- Expires: October 2025
- State: KY
Additional Information
- Maintain and monitor hemodynamic devices including swan ganz catheters, arterial lines, and cardiac sheaths.
- Extensive knowledge and experience with hemodynamic support devices including intraaortic balloon pumps, Impella devices, and CRRT.
- Collect lab specimens and monitor values for abnormalities.
- Work directly with physicians to evaluate and implement appropriate plan of care.
- Assist physicians with bedside procedures including invasive line insertion, bronchoscopy, thoracentesis, and paracentesis.