Casey Herrington
Pensacola
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Waffle House. Proven ability to enhance guest engagement and resolve complaints effectively, fostering loyalty and repeat business. Adept in cash handling and implementing sales strategies to boost revenue while maintaining a professional appearance.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
6
6
years of professional experience
Work History
Server
Waffle House
03.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Salesperson
Apparel Labs
04.2019 - 07.2019
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Implemented effective sales strategies to maximize revenue generation.
Education
Associate of Arts -
Pensacola State College
Pensacola, FL05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Sales techniques
Timeline
Server
Waffle House
03.2024 - 05.2025
Salesperson
Apparel Labs
04.2019 - 07.2019
Associate of Arts -
Pensacola State College
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