Casey Howell
Odessa,TX
Summary
Results-driven Operations Manager skilled in inventory management and process improvement. Known for optimizing workflows and enhancing customer satisfaction through effective communication and timely complaint resolution. Results-driven Operations Manager with proven expertise in process improvement, workflow optimization, and safety management. Committed to enhancing team performance and ensuring regulatory compliance.
Overview
27
27
years of professional experience
Work History
Operations Manager
Texas Pride Fuels
Midland, Texas
03.2024 - Current
- Implemented process improvements to streamline workflows and reduce waste.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed daily operations and ensured compliance with safety regulations.
- Oversaw inventory management and coordinated fuel deliveries effectively.
- Monitored equipment performance and arranged maintenance schedules proactively.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Safety Leader
American Safety
Odessa, Texas
11.2023 - 02.2024
- Developed and implemented safety policies in alignment with organizational goals.
- Conducted regular safety audits to identify hazards and ensure regulatory compliance.
- Facilitated emergency response drills to enhance preparedness among all staff members.
- Conducted weekly safety meetings and training sessions for new hires.
- Provided guidance on personal protective equipment usage and maintenance procedures.
Recruiting Station Commander
United States Marine Corps
Odessa, TX
08.2018 - 07.2023
- Developed strategic sales plans for designated territories.
- Cultivated relationships with key clients and stakeholders.
- Conducted market analysis to identify growth opportunities.
- Monitored competitor activities and adjusted strategies accordingly.
- Organized sales presentations and demonstrations for clients.
- Supervised a team of sales representatives within the assigned territory.
- Delivered engaging workshops on effective communication techniques.
- Implemented best practices for continuous learning and development programs.
Marine Aircraft Maintenance Control
United States Marine Corps
San Diego, California
11.2011 - 07.2018
- Oversaw maintenance of equipment to ensure operational efficiency and safety standards.
- Implemented safety protocols during training exercises to minimize risks and enhance security.
- Ensured that all personnel adhered to established policies and procedures.
- Maintained accountability of sensitive items and documents.
- Managed inventory of supplies, ammunition, and other materials needed for operations.
Marine Infantryman
United States Marine Corps
Twentynine Palms, California
08.1999 - 07.2011
- Operated and maintained various military equipment in diverse environments.
- Trained junior Marines on safety protocols and operational procedures.
- Collaborated with team members to execute complex missions effectively.
- Developed and implemented training programs for new recruits.
- Managed logistics for troop deployments and supply chain operations.
- Provided leadership during tactical exercises and real-world operations.
Education
Certification - Marine Corps Retention
Marine Corps Career Recruiting Course
Quantico, VA08-2021
Bachelor of Arts - Organizational Leadership
Ashford University
San Diego, CA05-2017
Certification - Aviation Mechanic
Marine Corps Aviation Technician Course
Jacksonville, NC08-2011
Skills
- Process improvement
- Workflow optimization
- Inventory management
- Safety management
- Data analysis
- Time management
- Operational strategy
- Effective communication
- Interpersonal communication
- Sales strategy development
- Customer relationship management
- Problem solving
- Team leadership
- Adaptability to change
Timeline
Operations Manager
Texas Pride Fuels
03.2024 - Current
Safety Leader
American Safety
11.2023 - 02.2024
Recruiting Station Commander
United States Marine Corps
08.2018 - 07.2023
Marine Aircraft Maintenance Control
United States Marine Corps
11.2011 - 07.2018
Marine Infantryman
United States Marine Corps
08.1999 - 07.2011
Certification - Marine Corps Retention
Marine Corps Career Recruiting Course
Bachelor of Arts - Organizational Leadership
Ashford University
Certification - Aviation Mechanic
Marine Corps Aviation Technician Course