Casey Lippoldt
Wichita
Summary
Results-oriented sales professional engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
18
18
years of professional experience
Work History
Assistant Director of Facilities
Wichita Collegiate School
08.2022 - Current
- Maintained and monitored work order management system.
- Maintained and monitored access controls system.
- Assisted in the coordination with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Maintained facility grounds and equipment.
- Event Setup and Management
Account Manager – Combo/Walmart Specialist
Heartland Coca-Cola
10.2013 - 07.2022
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular business reviews with decision makers to discuss successes and areas of potential growth.
Inside Sales Representative
GTM Sportswear
03.2012 - 10.2013
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Developed lasting customer relationships.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Customer Service Representative: Accounts Receivable
GTM Sportswear
09.2011 - 02.2012
Customer Service Representative
Cushion Seats Inc.
06.2011 - 08.2011
Resident Advisor - Scholarship Hall
Pratt Community College
01.2007 - 12.2008
Grounds Crew / Maintenance
Pratt Parks and Recreation Department
06.2008 - 08.2008
Education
Bachelor of Science - Recreation
Emporia State University
Emporia, KS05.2011
Associate of Science - General Education
Pratt Community College
Pratt, KS01.2008
Skills
- Communication
- Account Management
- Customer Service
- Teamwork and Collaboration
- Relationship Building
- Goal Oriented
- Customer Relationship Management
- Order Management
Coaching Experience
- Head Coach, Hutchinson Monarchs, Hutchinson, KS, 06/21, Present, 2023 NBC World Series Champions; All-American Manager, 2024 NBC World Series Runner-Up
- Assistant Coach - High School Baseball, Wichita Collegiate School, Wichita, KS, 08/20, Present
- Assistant Coach - Middle School Football, Wichita Collegiate School, Wichita, KS, 08/20, Present
- Assistant Coach, Derby Twins, Derby, KS, 06/20, 08/20
- Assistant - Varsity Baseball, El Dorado High School, El Dorado, KS, 03/14, 05/18
- Internship: Student Assistant Baseball Coach, Emporia State University, Emporia, KS, 03/11, 05/11
- Assistant Baseball Coach, Kansas American Legion, Pratt, KS, 06/08, 05/10, 2010 Kansas AA State Champions, 2010 Central U.S. Regional Runner-Up, 2009 Kansas AA State Runner-Up
Athletics Experience
- 2008-2011, Emporia State University, Emporia, KS, Three-Year Athletic Director’s Honor Roll, MIAA Academic All-Conference - 2010, Two-Time Top Team GPA (3.87 – Spring 2010; 4.00 – Fall 2010), 2009 NCAA Division Two National Runner Up
- 2006-2008, Pratt Community College, Pratt, KS, Team Captain (2007-2008), Interview Committee – Head Coach (2008)
- 2003-2006, Fort Morgan High School, Fort Morgan, CO, All-State Selection (2006), Academic All-State (2005-2006), Three-Time Letter Winner (2004-2006), American Legion State Champions (2005 – Boulder/Niwot, Colorado)
Software
- FMX - Management Solutions
- Microsoft Teams/OneDrive/Outlook
- Tableau/Spring Mobile/Salesforce
- Zoom/Webex
- Social Networking
- Microsoft Office
- Word, Excel, PowerPoint, Teams
References
- Mr. Rod Craft
Heartland Coca-Cola
Area Sales Manager – Wichita
3151 S West St. Wichita, KS 67217
316-213-2333
rcraft@heartlandcocacola.com - Mr. Marc Blackim
Fastenal - Manufacturing Sales Manager
Hutchinson Monarchs - Owner/GM
4100 W Walker St. Wichita, KS 67209
316-648-4882
mblackim@fastenal.com - Mr. Bob Fornelli
Pittsburg State University
Head Baseball Coach
1701 S Broadway St, Pittsburg, KS 66762
620-235-6550
rfornelli@pittstate.edu
Timeline
Assistant Director of Facilities
Wichita Collegiate School
08.2022 - Current
Account Manager – Combo/Walmart Specialist
Heartland Coca-Cola
10.2013 - 07.2022
Inside Sales Representative
GTM Sportswear
03.2012 - 10.2013
Customer Service Representative: Accounts Receivable
GTM Sportswear
09.2011 - 02.2012
Customer Service Representative
Cushion Seats Inc.
06.2011 - 08.2011
Grounds Crew / Maintenance
Pratt Parks and Recreation Department
06.2008 - 08.2008
Resident Advisor - Scholarship Hall
Pratt Community College
01.2007 - 12.2008
Associate of Science - General Education
Pratt Community College
Bachelor of Science - Recreation
Emporia State University
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