Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Dollar General
05.2022 - Current
Improved customer satisfaction by addressing and resolving complaints promptly.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
MFG Operator/ Process Technician
IEC Electronics Corp.
05.2013 - 02.2022
Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Improved product quality with strict adherence to standard operating procedures and quality control guidelines.
Assisted in the implementation of lean manufacturing techniques, streamlining operations and reducing waste.
MFG Operator
Ametek Power Instruments
03.2012 - 05.2013
Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Education
Diploma -
Williamson High School
Williamson, New York
06.2007
Skills
Customer rapport
Orientation and training
Closing oversight
Multitasking
Adaptability
Reliability
Equipment monitoring
Machine programming
Assembly and production
Operations research
Equipment optimization
Process safety management
Manufacturing improvement
Product engineering support
Machine troubleshooting
Documents and reports
Machine Operation
Process modification
Problem-solving abilities
Time management abilities
Timeline
Assistant Manager
Dollar General
05.2022 - Current
MFG Operator/ Process Technician
IEC Electronics Corp.
05.2013 - 02.2022
MFG Operator
Ametek Power Instruments
03.2012 - 05.2013
Diploma -
Williamson High School
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