Casey Miller
Fairfield,Iowa
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Marketing Specialist
Muscular Dystrophy Association, MDA
Chicago, IL
08.2022 - 03.2025
- Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
- Compiled targeted or exhaustive marketing data based on needs of specific research projects.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
Utility Billing Clerk
Fairfield City Hall
Fairfield, Iowa
06.2018 - 08.2022
- Monitored past due accounts and pursued collections on outstanding invoices.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Reviewed data for deficiencies or errors to correct incompatibilities and review output.
- Conducted audits of past due accounts to ensure accuracy of balances owed.
- Maintained accurate filing systems for all documents related to customer accounts, including payment records and correspondence.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Created notices for overdue payments and worked closely with customers on payment arrangements.
- Responded promptly to any requests for assistance from management or other departments within the organization.
Education
High School Diploma -
Fairfield High School
Fairfield, IA01-2009
Some College (No Degree) - Administrative Assistant Program
Kirkwood Community College
Cedar Rapids, IASkills
- Campaign management
- Customer service
- Inventory management
- Team collaboration
- Attention to detail
- Report writing
- Time management
- Proficient in Excel, Salesforce, and Microsoft
- Deadline oriented
- Account reconciliation
- Billing software
- Invoice processing
- Financial reporting
- Payment processing
- Record keeping
- Problem solving
- Effective communication
- Organizational skills
- Conflict resolution
Affiliations
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
- highly motivated and committed to continuous personal and professional growth. I take a proactive approach to expanding my skill set and excel at quickly adapting to new challenges. My career-oriented mindset drives me to consistently strive for excellence and contribute meaningfully to the success of my team and organization
Timeline
Marketing Specialist
Muscular Dystrophy Association, MDA
08.2022 - 03.2025
Utility Billing Clerk
Fairfield City Hall
06.2018 - 08.2022
High School Diploma -
Fairfield High School
Some College (No Degree) - Administrative Assistant Program
Kirkwood Community College
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