Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Marketing Specialist
Muscular Dystrophy Association, MDA
Chicago, IL
08.2022 - 03.2025
Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
Compiled targeted or exhaustive marketing data based on needs of specific research projects.
Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Utility Billing Clerk
Fairfield City Hall
Fairfield, Iowa
06.2018 - 08.2022
Monitored past due accounts and pursued collections on outstanding invoices.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Reviewed data for deficiencies or errors to correct incompatibilities and review output.
Conducted audits of past due accounts to ensure accuracy of balances owed.
Maintained accurate filing systems for all documents related to customer accounts, including payment records and correspondence.
Performed data import, scanning, or manual keying processes to verify invoice accuracy.
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Processed and sent invoices, adjustments, and credit memos to customers.
Created notices for overdue payments and worked closely with customers on payment arrangements.
Responded promptly to any requests for assistance from management or other departments within the organization.
Education
High School Diploma -
Fairfield High School
Fairfield, IA
01-2009
Some College (No Degree) - Administrative Assistant Program
Kirkwood Community College
Cedar Rapids, IA
Skills
Campaign management
Customer service
Inventory management
Team collaboration
Attention to detail
Report writing
Time management
Proficient in Excel, Salesforce, and Microsoft
Deadline oriented
Account reconciliation
Billing software
Invoice processing
Financial reporting
Payment processing
Record keeping
Problem solving
Effective communication
Organizational skills
Conflict resolution
Affiliations
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
highly motivated and committed to continuous personal and professional growth. I take a proactive approach to expanding my skill set and excel at quickly adapting to new challenges. My career-oriented mindset drives me to consistently strive for excellence and contribute meaningfully to the success of my team and organization
Timeline
Marketing Specialist
Muscular Dystrophy Association, MDA
08.2022 - 03.2025
Utility Billing Clerk
Fairfield City Hall
06.2018 - 08.2022
High School Diploma -
Fairfield High School
Some College (No Degree) - Administrative Assistant Program