Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Casey Movsesian

Saint Clair Shores,MI

Summary

Professional with significant experience in case management, skilled in developing and implementing processes that addresses clients needs. Known for fostering team collaboration and driving results, adaptable to changing environments, and capable of managing multiple priorities. Proficient in needs assessment, resource coordination, and client advocacy, consistently maintaining high standards and results-oriented approach.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Case Management Specialist

Northwestern Mutual
2024 - Current
  • Collaborate with Wealth Management Advisors, Certified Financial Planners to enhance operations and improve the client experience.
  • Foster skill development for Financial Representatives new to the industry and implement processes that streamline their operations for overall efficiency.
  • Work closely with Financial Representatives to ensure that all required documentation is completed accurately according to compliance standards.
  • Work with an average of 5 different Advisors assisting with their insurance and investment operations.

.

Director of Insurance Services

Northwestern Mutual
2015 - 2024
  • Managed the risk operations for a top Wealth Management Advisor
  • Acted as a Client Advocate to ensure the best possible outcome of the underwriting process.
  • Assisted in the preparation of quarterly reviews for clients, identifying potential needs the Advisor may want to address.
  • Coordinated appointments between clients and the Advisor while managing the schedule efficiently.
  • Established and maintained strong client relationships through regular follow-ups and personalized communication.
  • Continually sought ways to improve the client experience by proactively addressing concerns and offering solutions.
  • Collaborated with the Team to enhance service delivery and improve client satisfaction rates.
  • Provided timely and accurate responses to client inquiries.

Education

Bachelor of Arts - Psychology

The University of Michigan
Dearborn, MI
12.2000

Skills

  • Client advocacy
  • Regulatory compliance
  • Ethical practice

Accomplishments

    Life, Accident, Health

    Variable Life

    Series 6

    Series 63

Certification

  • Presented with a Service Excellence Award


Timeline

Case Management Specialist

Northwestern Mutual
2024 - Current

Director of Insurance Services

Northwestern Mutual
2015 - 2024

Bachelor of Arts - Psychology

The University of Michigan
Casey Movsesian