Casey Roy
Stillwater,OK
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Shannon Bess
Luther, OK
07.2021 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Closed out cash register and prepared cashier report at close of business.
Waitress
Michael Putnum
Edmond, OK
11.2020 - 03.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Rose State College
Oklahoma City, OKLuther High School
Luther, OK05.2021
Skills
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Understanding Customer Needs
- Upselling Products and Services
Community Service
- Worked with youth and handicap children at Coffee Creek riding stables. 2017-2018
- Volunteered at Taekwondo summer camp as a leader. 2014-2018
Timeline
Customer Service Representative
Shannon Bess
07.2021 - 08.2022
Waitress
Michael Putnum
11.2020 - 03.2021
Rose State College
Luther High School
Similar Profiles
Roberto FosterRoberto Foster
Selector at St. Bess HardwareSelector at St. Bess Hardware
MIKI LEEMIKI LEE
Video Content Creator at Bess GroupsVideo Content Creator at Bess Groups
Brandon MartinezBrandon Martinez
Electrical Foreman at Saberpower/ BESS and SubstationElectrical Foreman at Saberpower/ BESS and Substation
Matthew ThalkenMatthew Thalken
Youth Care Team Lead at Trinity Klein Lutheran ChurchYouth Care Team Lead at Trinity Klein Lutheran Church
Brenna DunlapBrenna Dunlap
Volunteer Custodian at Oak Park Retreat CenterVolunteer Custodian at Oak Park Retreat Center