Casey Ruppe
Gaffney
Summary
IT professional equipped with comprehensive experience in managing complex IT infrastructures and leading technology initiatives. Proven ability to drive innovation and efficiency within large-scale organizations. Known for a collaborative approach and dedication to achieving operational excellence while adapting to evolving business needs. Skilled in network security, systems integration, and team leadership.
Overview
8
8
years of professional experience
Work History
Director of Information Technology
Brown Packing Co., Inc.
12.2020 - Current
- Lead all IT operations across three production plants, overseeing infrastructure, cybersecurity, networking, application management, hardware, and vendor relations.
- Restored the company’s critical IT systems (DHCP, DNS, SQL, AD) overnight after a malicious system deletion, ensuring production was operational by 5 AM.
- Redesigned and modernized network architecture: rebuilt network maps, implemented new VLANs, improved routing, and increased security across all plants.
- Deployed enterprise-grade Meraki switching infrastructure across facilities to improve uptime and efficiency.
- Directed full IT build-out for a newly opened plant, delivering a complete infrastructure stack that outperforms prior sites.
- Implemented company-wide cybersecurity upgrades, including CrowdStrike rollout across all endpoints.
- Migrated the organization to independent Office 365 email, improving reliability and administrative control.
- Replaced legacy Lenel OnGuard with Feenics cloud-based access control and modernized the camera system to cloud video.
- Upgraded the communications platform by deploying a cloud phone solution and improved VPN security with MFA-capable technology.
- Manage all IT projects, budgeting, procurement, and strategic planning with executive leadership.
- Lead, train, and mentor the IT department, growing the team from one to three staff. Two former team members advanced to Director roles at other companies.
System Administrator
Brown Packing Co., Inc.
06.2019 - 12.2020
- Maintained mission-critical IT systems supporting plant production, ensuring high uptime across all devices and infrastructure.
- Supported Zebra telnet scanners, Zebra printers, Panther in-motion line printers, Avaya phone systems, and Lenel OnGuard.
- Administered Hyper-V hosts and seven virtual servers, along with 30+ office computers and multiple production-floor machines.
- Performed software deployments, server maintenance, and documentation for troubleshooting processes.
- Provided 24/7 support as part of a two-person IT team managing a large, complex manufacturing environment.
Service Desk Specialist
Advance America
01.2018 - 06.2019
- Started as a hardware refresh specialist, promoted into full service desk support.
- Served as first-line support for all company software and system issues nationwide.
- Mastered eight different point-of-sale systems and performed advanced troubleshooting.
- Consistently ranked at the top of performance metrics for calls answered and tickets resolved.
- Handled AD password resets, database fixes, and escalated technical issues.
- Managed 50+ daily calls, balancing high-volume support with accuracy and customer service.
Education
Associate of Applied Science - Computer And Information Systems Security
Spartanburg Community College
Spartanburg05-2018
High School Diploma -
Gaffney High School
Gaffney, SC01-2012
Skills
Infrastructure & Systems:
Active Directory, DNS, DHCP, SQL Server, Hyper-V, Meraki switching, Cisco switches, cloud phone systems, VPN (MFA-enabled), server administration
Security:
CrowdStrike, access control systems (Lenel OnGuard, Feenics), cybersecurity planning, endpoint management
Networking:
VLAN design, routing, Wi-Fi systems, production-floor device integration, multi-site network management
Applications & Cloud:
Office 365 administration, ERP support, application deployment, backup & disaster recovery
Hardware:
Zebra scanners & printers, Panther industrial printers, production-floor systems, camera systems
Leadership & Operations:
Project management, vendor relations, team building, IT strategy, 24/7 support environments
Timeline
Director of Information Technology
Brown Packing Co., Inc.
12.2020 - Current
System Administrator
Brown Packing Co., Inc.
06.2019 - 12.2020
Service Desk Specialist
Advance America
01.2018 - 06.2019
Associate of Applied Science - Computer And Information Systems Security
Spartanburg Community College
High School Diploma -
Gaffney High School