Casey Scott
Huntsville,AL
Summary
Hospitality professional with extensive experience in managing and supervising waitstaff to ensure top-tier service. Known for strong focus on teamwork and delivering consistent results. Reliable and adaptable, consistently meeting evolving needs of restaurant environment with excellent organizational and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
Regency Retirement Village
04.2019 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Waitress Supervisor
Island Jerk
02.2014 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
Associate Degree In Nursing - Nursing Education
Calhoun Community College
Tanner, ALMedication Technician - Medication
Drake State Technical College
Huntsville, AL01.2025
Timeline
Front Desk Receptionist
Regency Retirement Village
04.2019 - 06.2021
Waitress Supervisor
Island Jerk
02.2014 - Current
Associate Degree In Nursing - Nursing Education
Calhoun Community College
Medication Technician - Medication
Drake State Technical College
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