Caroline Brady
Melissa,TX
Summary
Passionate and dedicated aspiring educator with a strong desire to nurture early childhood development through engaging, play-based learning. Brings excellent communication, organization, and creativity to create a supportive and inclusive classroom environment. Eager to grow professionally as a preschool teacher while working toward certification and experience to transition into an elementary teaching role. Committed to fostering curiosity, kindness, and foundational academic skills in young learners.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Wells Group
Mckinney, Texas
06.2024 - Current
- Processed payments from customers using various methods including credit cards and checks.
- Maintained accurate customer records through regular database updates.
- Accurately handled cash transactions, balancing registers at shift end.
- Greeting customers warmly to create a welcoming environment.
- Performed data entry to ensure precise documentation of customer information.
- Assisted in scheduling appointments for clients and visitors efficiently.
- Managed sensitive information confidentially, adhering to privacy protocols.
- Answered incoming calls, directing them appropriately and taking messages as needed.
Nanny/In-Home Babysitter
Luke Longino
Anna, TX
10.2022 - 07.2024
- Ensured safe environment through supervision and guidance during activities.
- Monitored playtime to uphold safety and wellbeing of children.
- Instructed children on proper behavior, health habits, and manners.
- Engaged children with stories and creative play activities to foster imagination.
- Developed nurturing relationships with each child through attentive care.
- Communicated regularly with families about daily events and concerns.
- Facilitated positive behaviors by redirecting actions toward constructive activities.
- Maintained confidentiality of all family information while providing consistent support.
Banquet Manager
Wells Group
Mckinney , TX
04.2023 - 06.2024
- Conducted regular meetings with catering staff to review policies and discuss upcoming events.
- Resolved guest complaints regarding services or facilities at banquets.
- Ensured proper setup and teardown of banquet areas before and after functions.
- Assisted in training new employees on etiquette and protocol for client interactions.
- Provided leadership to banquet staff, maintaining high customer satisfaction levels.
- Created detailed reports on the status of events held within the facility.
- Planned menus in collaboration with chefs and caterers to meet client needs.
- Established efficient guidelines and procedures for banquet department operations.
Front of House Staff Member
Chick-fil-A
Anna, Texas
09.2022 - 04.2023
- Greeted customers warmly, fostering a welcoming atmosphere upon arrival.
- Provided exceptional customer service by addressing needs and ensuring satisfaction.
- Explained menu items, took orders, and delivered food courses as instructed.
- Maintained cleanliness of dining area by regularly wiping surfaces and bussing tables.
- Monitored dining room activity to create positive experiences for all guests.
- Handled cash register transactions accurately for dine-in and take-out orders.
- Replenished condiments and supplies throughout shifts to meet customer needs.
- Ensured compliance with health and safety regulations in all front-of-house operations.
Customer Service Shift Supervisor
Emporium Pies
McKinney, Texas
09.2021 - 09.2022
- Oversaw daily operations of customer service team, including staffing and task assignments.
- Developed training programs for new hires to enhance customer service skills.
- Monitored representatives to ensure adherence to quality assurance standards.
- Resolved escalated customer complaints promptly and maintained follow-up communication.
- Tracked inventory levels for products available for sale or exchange.
- Created daily reports summarizing customer interactions for management review.
- Delegated tasks to staff, setting clear priorities and goals.
- Consulted with managers on issues related to employee performance and office resources.
Private Nanny
Mary Richard Photography
Melissa, TX
02.2021 - 06.2022
- Maintained safe, nurturing environment promoting children's well-being and development.
- Supervised children continuously to ensure safety in all situations.
- Engaged children in creative activities such as storytelling, games, and drawing.
- Administered first aid when necessary while closely monitoring health conditions.
- Planned educational activities tailored to age, fostering learning and growth.
- Transported children safely to appointments and recreational activities.
- Encouraged language development through conversation and interactive play.
- Established routines to provide stability during parental absences.
Education
Associate of Arts - Early Childhood Education
Collin County Community College
Plano, TXSkills
- Customer service
- Communication skills
- Time management
- Issue resolution
- Conflict management
- Child development
- Safety supervision
- Team collaboration
- Hospitality services
- Customer assistance and interaction
- Decision-making
- Guest relations
Certification
- CPR Certified
Experience in a Public Classroom
- Future teacher with 16+ hours of experience in a public kindergarten classroom at Willow Wood Elementary. Excited to start as a preschool teacher and grow toward becoming an elementary teacher. Comfortable helping young children learn, play, and feel supported. Ready to bring energy, patience, and a love of learning to the classroom.
References
References available upon request.
Timeline
Front Desk Receptionist
Wells Group
06.2024 - Current
Banquet Manager
Wells Group
04.2023 - 06.2024
Nanny/In-Home Babysitter
Luke Longino
10.2022 - 07.2024
Front of House Staff Member
Chick-fil-A
09.2022 - 04.2023
Customer Service Shift Supervisor
Emporium Pies
09.2021 - 09.2022
Private Nanny
Mary Richard Photography
02.2021 - 06.2022
Associate of Arts - Early Childhood Education
Collin County Community College
Similar Profiles
Marjorie ShortMarjorie Short
Scheduler/Receptionist at Stolhand-Wells GroupScheduler/Receptionist at Stolhand-Wells Group
Aaron ShortAaron Short
Plumbing Manager at Stolhand Wells GroupPlumbing Manager at Stolhand Wells Group
Braydon LessertBraydon Lessert
Electrical Apprentice at Stolhand Wells GroupElectrical Apprentice at Stolhand Wells Group
Edinam KokutseEdinam Kokutse
RN, Acute Care Float Pool at Baylor Scott & WhiteRN, Acute Care Float Pool at Baylor Scott & White
Chase NorthamChase Northam
Carryout at Green Acres Nursery & SupplyCarryout at Green Acres Nursery & Supply