Casey Sladek
Coon Rapids,MN
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, organization, and analytical problem-solving skills. Enhances customer experience by employing service-oriented behaviors, understanding customer desires, and providing customized solution to build loyalty.
Overview
12
12
years of professional experience
Work History
Customer Service Representative/ Merchandiser
Kravet Inc
04.2019 - Current
- Maintains customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answers customer telephone calls promptly.
- Enters orders and manages order information based on what customer needs.
- Removes discontinued items from showroom floor.
- Monitors inventory levels and keeps adequate stock in product displays on sales floor.
- Updates pricing and signage to complete product displays and educate customers.
- Answers customer questions regarding store merchandise, department information, and pricing.
- Delivers prompt service to prioritize customer needs.
Server
Cowboy Jacks
07.2016 - Current
- Exhibits great salesmanship skills, promoting food and drink specials.
- Welcomes guests with personable attitude to make them feel comfortable.
- Anticipates and addresses guests' needs.
- Delivers exceptional, friendly and fast service.
- Practices organization and time management skills by balancing multiple customers at once.
- Performs additional tasks to keep the dining room running smoothly.
- Maintains knowledge of current menu items, ingredients, and preparation methods.
Experience Assistant Manager
New Brighton Community Center
08.2011 - 04.2015
- Assisted in building opening by setting up meeting rooms, party rooms and activity areas.
- Maintained building appearance, including inventory organization and building cleanliness.
- Trained newly hired employees to meet business needs and demands.
- Assisted in maintaining a positive experience for guests and members of the building's gym and indoor playground.
Education
Associate of Arts - Interior Design
Century College
White Bear Lake, MN2018
Associate of Science - Dental Assisting
Century College
White Bear Lake, MN2014
Skills
- Excellent organizational skills
- Quick learner
- Client-focused
- Time management skills
- Efficient and detail-oriented
- Upbeat and positive personality
- Knowledge in Microsoft Outlook
- Critical thinking
Timeline
Customer Service Representative/ Merchandiser
Kravet Inc
04.2019 - Current
Server
Cowboy Jacks
07.2016 - Current
Experience Assistant Manager
New Brighton Community Center
08.2011 - 04.2015
Associate of Arts - Interior Design
Century College
Associate of Science - Dental Assisting
Century College
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