Casey Snyder
New Tripoli,PA
Summary
Proven Office Manager with a track record of enhancing operational efficiency at GenX Inspection & Repair. Excelled in customer relations and office administration, achieving streamlined processes and improved stakeholder engagement. Skilled in multitasking and clear communication, significantly contributing to team development and company success.
Overview
8
8
years of professional experience
Work History
Office Manager
GenX Inspection & Repair
New Tripoli, PA
12.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Associate Manager
Cracker Barrell Old Country Store
Downingtown, PA
05.2016 - 12.2021
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Mentored and supported department employees to create strong workplace culture.
- Mentored junior team members, contributing to their professional growth and skill development.
Education
Diploma - Medical Assisting
Lincoln Technical Institute- Allentown PA
Allentown, PA06.2008
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
Timeline
Office Manager
GenX Inspection & Repair
12.2021 - Current
Associate Manager
Cracker Barrell Old Country Store
05.2016 - 12.2021
Diploma - Medical Assisting
Lincoln Technical Institute- Allentown PA