Casey Sterken
Grand Rapids,MI
Summary
Registered Nurse with experience in care management. Proven expertise in insurance coordination and patient advocacy. Skilled in EHR systems like Epic and Cerner, with a strong ability to collaborate effectively with multidisciplinary teams to improve patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site Lead- Care Management
Grand Valley Medical Specialists
Grand Rapids, Michigan
06.2024 - Current
- Supervised a team of five responsible for 25,000 patients.
- Monitored employee productivity to provide constructive feedback and coaching.
- Oversaw insurance incentive programs.
Care Manager
Grand Valley Medical Specialists
Grand Rapids, MI
03.2021 - 06.2024
- Collaboration with physicians and advanced practice practitioners.
- Facilitated insurance prior authorizations.
- Chronic care management of diabetes and other illnesses.
Surgery Scheduler RN
Orthopedic Associates of Michigan
Grand Rapids, MI
08.2020 - 03.2021
- Managed the surgical schedule of multiple physicians.
- Facilitated patient follow-up, both pre-surgery and post-surgery.
Registered Nurse- Urgent Care
MedExpress Urgent Care
Jenison, MI
08.2019 - 06.2020
- Performed triage assessments of non-emergent patients in an outpatient setting.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Registered Nurse- Emergency Medicine
Mercy Health Saint Mary's Hospital ED
Grand Rapids, Michigan
07.2018 - 03.2019
- Monitored critically ill patients, trauma patients, and non-emergent patients.
- Collaborated with physicians, nurses, social workers, law enforcement, and other healthcare professionals to effectively and efficiently treat patients.
Registered Nurse- Pediatric Step Down
Helen DeVos Children's Hospital
Grand Rapids, Michigan
02.2016 - 05.2018
- Specialized training in congenital heart defects and nephrology patients.
- Experienced in the care of tracheostomy/ventilator-dependent patients, burns, neurology, and PICU step-down patients.
Education
Bachelor of Science - Nursing
St. Luke's College of Nursing
Sioux City, IA07-2020
Associate of Arts - Nursing
Dordt College
Sioux City, IA12-2016
Skills
- Care management
- Insurance coordination/Prior Authorization
- EHR: experience with Epic, Cerner, Allscripts
- Patient education and advocacy
Certification
- Registered Nurse in the State of Michigan
- BLS Certified
Affiliations
- Certified Master Gardener through Michigan State University
Timeline
Site Lead- Care Management
Grand Valley Medical Specialists
06.2024 - Current
Care Manager
Grand Valley Medical Specialists
03.2021 - 06.2024
Surgery Scheduler RN
Orthopedic Associates of Michigan
08.2020 - 03.2021
Registered Nurse- Urgent Care
MedExpress Urgent Care
08.2019 - 06.2020
Registered Nurse- Emergency Medicine
Mercy Health Saint Mary's Hospital ED
07.2018 - 03.2019
Registered Nurse- Pediatric Step Down
Helen DeVos Children's Hospital
02.2016 - 05.2018
Bachelor of Science - Nursing
St. Luke's College of Nursing
Associate of Arts - Nursing
Dordt College
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