Casey Thompson
Dearborn Heights,MI
Summary
Dynamic Manager/Bartender at Renegades Bar and Grill, renowned for exceptional customer service and staff training. Elevated patron loyalty through personalized interactions, while enhancing staff efficiency in cash handling and basic mixology. Achieved significant reduction in transaction errors, demonstrating meticulous attention to detail and strong organizational skills.
Overview
7
7
years of professional experience
Work History
Manager/Bartender
Renegades Bar and Grill
Garden City, MI
10.2017 - 02.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Education
High School Diploma -
Garden City High School
Garden City, MISkills
- Staff training and supervision
- Attentive service
- Cash handling
- Personable
- Clean and Organized
Timeline
Manager/Bartender
Renegades Bar and Grill
10.2017 - 02.2025
High School Diploma -
Garden City High School