Casey Williams
St. Cloud,FL
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fulltime Supervisor
UPS
11.2022 - 09.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted meetings with union officials over workplace disputes.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Implemented cost-saving measures, significantly reducing operational expenses.
Supervisor
UPS
08.2018 - 11.2022
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
- Resolved issues quickly to maintain productivity goals.
- Managed team of 10 production associates, overseeing productive production processes and meeting all deadlines.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Coordinated with other departments to maintain smooth and efficient product flow.
Package Handler
UPS
07.2016 - 08.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Education
High School Diploma -
Lord Botetourt
Roanoke, VA07-2017
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Staff development
- Complex Problem-solving
- Strategic planning
- Decision-making
- Operations management
- Conflict resolution
- Verbal and written communication
Certification
- Yard-Control Certification
- AirBelt Certification
- Hazmat Certification
Timeline
Fulltime Supervisor
UPS
11.2022 - 09.2024
Supervisor
UPS
08.2018 - 11.2022
Package Handler
UPS
07.2016 - 08.2018
- Yard-Control Certification
- AirBelt Certification
- Hazmat Certification
High School Diploma -
Lord Botetourt
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