Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Jae Glenn

Miami

Summary

Current student at Miami Ad School. Detail-oriented, and a collaborative team player. Always ready to fully commit to any job or project, learning and understanding everything I can to grow and succeed in any environment.

Overview

5
5
years of professional experience

Work History

Shift Lead

Poke Fresh
East Lansing
06.2022 - 06.2024
  • Supervised daily operations, ensuring smooth workflow across shifts.
  • Assisted in the training of new employees.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.

Shift Leader

Panera Bread
Troy
03.2020 - 07.2021
  • Supervised team members to ensure smooth shift operations and productivity.
  • Assisted in training new employees on company policies, procedures, and shift operations.
  • Resolved customer complaints promptly and professionally.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.

Usher

MJR Troy Grand Digital Cinema 16
Troy
07.2019 - 02.2020
  • Monitored theater cleanliness and maintained a tidy environment throughout screenings.
  • Greeted patrons and set a welcoming atmosphere for moviegoers.
  • Managed ticket scanning process to ensure smooth entry for attendees.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.

Education

Bachelor of Arts - Advertising

Michigan State University
East Lansing, MI
04-2024

Art Direction Certificate - Art Direction

Miami Ad School
Miami

Skills

  • Time management
  • Team leadership
  • Customer service
  • Safety protocols
  • Staff training
  • Cash handling
  • Effective communication
  • Interpersonal skills
  • Incident management
  • Safety awareness
  • Facility maintenance
  • Trained in food safety guidelines

Timeline

Shift Lead

Poke Fresh
06.2022 - 06.2024

Shift Leader

Panera Bread
03.2020 - 07.2021

Usher

MJR Troy Grand Digital Cinema 16
07.2019 - 02.2020

Bachelor of Arts - Advertising

Michigan State University

Art Direction Certificate - Art Direction

Miami Ad School

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