CASEY L. BOESCH
McKinney
Summary
Am a fast learning, detail oriented individual, bringing in 5 + years of experience in customer service and retail. Super motivated and have a mind like a sponge. Ready to take on new knowledge, skills and most importantly; career shaping experiences. The opportunity to learn better/more leadership skills is something that is sought after daily and won't give up until that's accomplished!
Overview
12
12
years of professional experience
1
1
Certification
Work History
Secretary
Farm Bureau Insurance
02.2023 - 07.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
Front Desk Receptionist
Best Western Plus Hotel
12.2022 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Trained new team members on company procedures, customer service and issue resolution
Lead Bartender
American Legion Post 145
08.2016 - 09.2018
- Managed 80% of ordering, buying and restocking supplies while performing opening/closing duties
- Took charge of scheduling, advertising and paying for music' bands and karaoke.
- Trained 3 new bartenders on drink preparation, and sanitation protocol
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
US Army Reserves
303rd Quartermaster Company
03.2012 - 01.2018
- Checked and disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Checked for quality, kept inventory up to date and rotated stock to guarantee freshness of food and food products
Education
High School Diploma -
C Milton Wright Highschool
Bel Air, MD06.2013
Advanced Individual Training
Fort Lee, VA2012
Skills
- Multitasking
- Customer Service
- Empathy
- Front Desk Operations
- Coordination
- Verbal and Written Communication
- Active Listening
- Sorting and Labeling
Certification
- First Aid/CPR Certified
Timeline
Secretary
Farm Bureau Insurance
02.2023 - 07.2024
Front Desk Receptionist
Best Western Plus Hotel
12.2022 - 08.2023
Lead Bartender
American Legion Post 145
08.2016 - 09.2018
US Army Reserves
303rd Quartermaster Company
03.2012 - 01.2018
High School Diploma -
C Milton Wright Highschool
Advanced Individual Training
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