Casey O'Bleness
Portland
Summary
Detail-oriented Billing Specialist with over 8 years of experience in invoicing, account reconciliation, and customer service. Proven ability to manage complex billing systems, maintain accurate financial records, and resolve discrepancies efficiently. Strong collaborator who improves workflow processes and ensures client satisfaction. Committed to maintaining high standards of accuracy and professionalism.
Overview
14
14
years of professional experience
Work History
Billing Coordinator
Cox Automotive
01.2022 - 11.2024
- Company Overview: Remote
- Reviewed and processed client invoices for accuracy and completeness
- Reconciled accounts and resolved discrepancies by liaising with departments and clients
- Handled billing inquiries, adjustments, and maintained detailed customer records
- Applied payments, issued refunds, and monitored outstanding balances
- Generated reports, maintained audit documentation, and provided billing trend insights
- Collaborated with finance, sales, and customer service teams to improve billing accuracy
- Ensured billing practices complied with company and industry standards
- Identified and implemented billing process improvements
- Remote
Billing Specialist
Kool Pak
Lake Oswego
06.2019 - 11.2021
- Company Overview: Lake Oswego, OR
- Entered billing data accurately into internal systems
- Generated, reviewed, and sent service invoices
- Managed incoming payments, issued refunds, and reconciled discrepancies
- Investigated and resolved billing issues to improve future accuracy
- Ensured compliance with internal policies and industry regulations
- Worked cross-functionally with sales, customer service, and finance teams
- Lake Oswego, OR
Invoice Specialist
HSC
Portland
06.2019 - 09.2019
- Company Overview: Portland, OR
- Processed invoices and created weekly driver pay
- Maintained and updated Excel-based financial reports
- Portland, OR
Loan Reinstatement Specialist / Insurance Processor
SWBC
Tigard
03.2017 - 06.2019
- Company Overview: Tigard, OR
- Handled insurance-related customer inquiries via phone
- Updated insurance and customer data in the system
- Monitored vehicle insurance for accuracy and compliance
- Delivered high-quality customer service and conflict resolution
- Tigard, OR
Teller
Wells Fargo
Lake Oswego
05.2011 - 01.2012
- Company Overview: Lake Oswego, OR
- Processed deposits, withdrawals, and payments
- Promoted banking products to customers
- Maintained compliance with audit and financial regulations
- Handled high volumes of cash accurately
- Lake Oswego, OR
Education
AAS - Accounting
Portland Community College
04.2025
AS - Business Administration
Clackamas Community College
Skills
- Invoicing & Payment Processing
- Account Reconciliation
- Billing Software
- Microsoft Office
- Data Entry
- Record Keeping
- Customer Support
- Dispute Resolution
- Multitasking
- Time Management
- Analytical Thinking
- Attention to Detail
- Typing Speed: 65 WPM
Timeline
Billing Coordinator
Cox Automotive
01.2022 - 11.2024
Billing Specialist
Kool Pak
06.2019 - 11.2021
Invoice Specialist
HSC
06.2019 - 09.2019
Loan Reinstatement Specialist / Insurance Processor
SWBC
03.2017 - 06.2019
Teller
Wells Fargo
05.2011 - 01.2012
AAS - Accounting
Portland Community College
AS - Business Administration
Clackamas Community College
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