Casha Ali

• Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
• Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
• Used Software to document patient information, progress notes, and treatment plans.
• Worked closely with adults and children in community settings, at residential facilities and within homes.
• Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
• Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.

• Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
• Increased longevity of HVAC systems by performing preventive maintenance.
• Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
• Installed components to improve HVAC system performance.

I worked as a desk attendant /clerk , assisted with events held at the arena , and assisted with other required duties in the arena .