Cashala Thompson

• Increased group sales revenue by implementing strategic marketing initiatives and leading a high-performing sales team.
• Developed key relationships with clients for long-term partnerships, resulting in repeat business and increased revenue.
• Streamlined sales processes to improve efficiency and close deals more quickly, ultimately driving up overall profits.
• Led successful negotiations with major clients, securing lucrative contracts that contributed to company growth.
• Achieved top sales performer status consistently through strong relationship-building skills and effective negotiation tactics.
• Managed a diverse portfolio of clients across multiple industries, demonstrating adaptability and expertise in various sectors.
• Collaborated with upper management to implement continuous improvements and exceed team goals.

• Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
• Streamlined sales processes for improved efficiency and customer satisfaction.
• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
• Assisted in the development of annual sales budgets and forecasts, ensuring alignment with company objectives.
• Reviewed sales performance data regularly to identify areas for improvement and implement corrective actions when needed.

• Streamlined office operations by implementing efficient administrative processes and procedures.
• Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
• Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
• Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.

• Improved group housing coordination by streamlining reservation processes and ensuring accurate guest information.
• Enhanced customer satisfaction with efficient communication and prompt resolution of housing-related issues.
• Managed room blocks for large events, ensuring timely allocations and meeting clients'' specific needs.
• Collaborated with sales teams to secure group bookings, resulting in increased revenues and occupancy rates.
• Serve as the point of contact for clients and communicate with them by phone and email to respond to

questions and requests.

• Assist in training new hires to ensure accuracy of daily job proccess.