Ca'Shaunna Woodard
Accounts Receivable Analyst
Westchester,CA
Summary
Detail-driven, competent Staff Accountant-AR bringing 21 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
AR Analyst (Remote)
Cineverse Corp
01.2025 - Current
- Ensures the integrity of accounting information by recording, verifying, consolidating, and entering transactions.
- Liaise with customers across various revenue streams, send invoices and follow-ups.
- Apply all incoming payments to customer accounts and investigate any discrepancies
- Process credit memos
- Weekly Cash Forecast
- Responsible with deep expertise and knowledge in Accounts receivable & recons.
- Work cross-functionally, collaborating with teams across the company to ensure appropriate revenue recognition.
- Compile and reconcile different sources of data to calculate and recognize different lines of revenue.
- Independently identify and resolve accounting discrepancies and irregularities.
- Escalate issues and present recommendations to management.
- Active involvement in the month-end, quarter-end and year-end close process.
- Ensure all transactions are accounted for in accordance with US GAAP.
- Collaborate with sales teams and engage directly on call with customers to ensure seamless communication and support
- Take lead to set up calls to recon accounts
Sr. Staff Accountant, AR Specialist (Remote)
Hello Bello
06.2021 - 01.2025
- Work closely with high end clients like Walmart, Target, Kroger, CVS, Amazon & etc
- Applying customer payments to outstanding invoices and addressing any issues timely and thoroughly.
- Reviewed accounts on weekly/monthly basis to assess aging and pursue collection of funds.
- Research and resolve payment or invoice discrepancies.
- Effectively Processing all invoices, credit memos and assist setting customers up via EDI
- Proactively addressing customer deductions, returns, and chargebacks with both internal and external resources as needed; assuming ownership of driving these to resolution
- Assist in ensuring accurate and timely monthly, quarterly and year-end close
- Prepare and review GL account reconciliations,
- Analyze credit reports, obtain trade references, and review financial information to assist in setting customer credit limits, and establish account terms for new and existing accounts,
- Update Currency exchange rates
- Work with Revenue team to assist with audit requests, Perform month end close activities including A/R reconciliations, A/R aging, and Bad Debt
- Reconcile bank statement, Invoicing and recording of all customer sales orders
- Collected and arranged financial information and entered details into D365 financial management system.
Account Receivable Deduction Specialist (Remote)
Chicken Of The Sea
11.2017 - 05.2021
- Manages all aspects of AR / credit / cash / Trade & Non-Trade deductions of a dedicated group of customers (Walmart, Costco, Trader Joes & etc.)
- In liaison with customer service, sales, and Credit / manager, it ensures that sales for both COSI and USPN are properly validated, recorded, and paid
- Investigates, manages, and resolves all potential cash and discount discrepancies in timely and accurate manner according to policies and procedures
- Essential Duties & Responsibilities: Preview customers audits to approve or deny orders, Assists in new and/or updating Direct and Indirect Customer Accounts, All cash received daily and posted daily, Mails daily invoices and reviews all credit memos, Collection of past due invoices, Issues daily credit and debit memos
- Assists in new and/or updating Direct and Indirect Customer Accounts, Military Distributors are paid in prompt manner,
- Researching and resolving outstanding deductions by verifying validity of short pay
- Process payment requests weekly, Maintain productive relationship with brokers and regional sales personnel to resolve outstanding issues and concerns
- Customer account reconciliation, Special projects as directed by management
- Train new, and cross-train existing employees on clerical functions of A/R, Releasing Held Orders
Collection Support Specialist
Airgas USA LLC
05.2012 - 11.2017
- Identify account risks, potential credit problems, disputes, and other customer issues
- Generates reports and communicates potential risks to Division Accounts Receivable Supervisor, as well as field contacts (Branch Manager, Account Manager, Area Sales Manager)
- Escalate significant matters to Division Accounts Receivable Supervisor
- Contact customers regarding invoices / accounts which are past due
- Provide information as requested in order to facilitate quick remittance
- Obtain future pay information
- Corrects errors, including misapplied payments, reversed late charges and over payments
- Documentation is critical, log conversations, e-mails and other communications
- Organize documentation as to facilitate follow-up efforts
- Initiate appropriate follow-up action on mail returned as undeliverable
- Maintain quality relationships with branch managers, account managers and area sales managers
- These relationships can be critical with collection efforts
- Involve regional managers when possible and keep them informed of issues at all times
- Prioritize portfolio so that collection efforts result in maximum benefits
- Watch for key indicators that customer account is falling behind, becoming delinquent
- Work closely with cylinder control when investigating cylinder disputes
- Review CS2 education courses frequently so that collection efforts do not damage customer relationships.
Education
Culinary Arts Degree -
Art Institute
Santa Monica, CA 01.2005 - 01.2006
Skills
NetSuite, Microsoft Dynamics 365, SAP, AS400, Navision, Great Plains, Oracle/ People soft, Microsoft Office, Excel
Journal entry preparation
Statement reconciliation
Audit support
Monthly Account / Bank Reconciliation
Aging reports analysis
Accounts Receivable
General Ledger
Billing experience
Month-end closing procedures
Research and due diligence
Account Reconciliation
Cash application
Monthly Journal Entries
Strong client relations skills
NetSuite
Timeline
AR Analyst (Remote)
Cineverse Corp
01.2025 - Current
Sr. Staff Accountant, AR Specialist (Remote)
Hello Bello
06.2021 - 01.2025
Account Receivable Deduction Specialist (Remote)
Chicken Of The Sea
11.2017 - 05.2021
Collection Support Specialist
Airgas USA LLC
05.2012 - 11.2017
Culinary Arts Degree -
Art Institute
01.2005 - 01.2006
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