Casi Griffin
Lakeland,GA
Summary
Dedicated Medical Assistant with proven expertise in patient care and clinic efficiency. Excels in HIPAA compliance and patient scheduling, enhancing patient satisfaction and trust through compassionate service and professionalism. Achieved significant improvements in clinical documentation accuracy and patient relations.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Plastic Surgery Associates of Valdosta
Valdosta, GA
04.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions
Medical Assistant
Bruce Herrington, MD
Lakeland, GA
11.2016 - 12.2017
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
South Georgia Pediatric and Allergy
Valdosta, GA
07.2018 - 04.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
G&G Family Medicine
Hahira, Ga
04.2015 - 11.2016
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Server
Austins Steakhouse
Valdosta, Ga
08.2008 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Science/ Nursing
Georgia Military College
Valdosta, Ga Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Patient-focused care
- Reliable team player
- Compassionate
- Professionalism and Ethics
- Trustworthy companion
- Patient Relations
- Adaptable
Timeline
Medical Assistant
Plastic Surgery Associates of Valdosta
04.2022 - Current
Medical Assistant
South Georgia Pediatric and Allergy
07.2018 - 04.2022
Medical Assistant
Bruce Herrington, MD
11.2016 - 12.2017
Medical Assistant
G&G Family Medicine
04.2015 - 11.2016
Server
Austins Steakhouse
08.2008 - 01.2016
Science/ Nursing
Georgia Military College